I Would Like You Thank You Beacuse Your Support Really Greate Help..The Way of Your Explanation With Screenshots Iam Really Happy with Your Support..

polite and helpful

GlobeHost seriver is so great and helpfull thank you one again

I've been loving GlobeHost as my domain/web hosting service. The cost is good and the help is great! Setup is very easy and their site is easy to navigate. 3 Domains later and still loving it. I recommend them to everybody thinking about doing their own website.

Jefferson was really helpful, the query was resolved immediately without fuss, really great experience.

So, GlobeHost has been really pushing their AI support assistant, Kodee, lately. I understand why they do it, I respect it. My only problem is that it fails to handle special cases or edge cases, which in my experience is usually what people contact support for - when there's an unusual situation and they want help with it. Hold that thought.I paid for a 1-email plan for my domain for a year, then I bought hosting for it which came with 25 free emails. Cool! But one problem. I couldn't use it on that domain, since I already had the paid plan on it.I opened a GlobeHost chat, and heard:"Turn off auto-renewal, and when your plan expires, it'll switch to your free plan"I'm not waiting a year for that. I tried to negotiate, but nothing. Then I insisted on speaking to a human person, and the AI pretended to be a human at first (Yikes!) before actually putting me through to a real support agent, named Mantas.I was on a chat with the awful Kodee AI agent for maybe 15 minutes? I even sent an email during that time, only to get another response from the AI.**Mantas solved my problem in 45 seconds.**I don't know if the AI is just bad or if Mantas is an exceptional support agent (maybe both are true), but either way. I recommend you to insist to support (particularly if you get contacted by "Kodee" or suspiciously fast responses) to speak to a real human. You'll probably get better support that way. And if Mantas helps you, consider yourself lucky. :)

I find a reponse for all my question, Think's

Great and quick support from GlobeHost. Love their team and service. Planning to buy again hosting from GlobeHost for my second website

good support , thanks to anne

all ok. all ok. all ok. all ok.

An absolutely amazing experience. Hosting was easy to purchase and their customer service was amazing too. I would definitely recommend.

She is truly supportive.

I had a question about my account and Kodee was fantastic. Responded to my question and helped me solve my issue. Quick reply i didn't expect that early in the morning. Fantastic service. Will use GlobeHost more. Great company, reasonable hosting and great service!