GoDaddy

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4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
About GoDaddy

GoDaddy

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Snookesh Sirasapalli

GoDaddy is by far one of the worst hosting companies Ive ever seen. The customer support is terrible, the prices are too high and their products are not good.

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NSRetail Solutions

My representative was super friendly and easy to understand and did not take but a few minutes to resolve my problem.

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vedadnya aghor

Mark was so patient helpful and kind

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Super Play

Until today, I’ve had an excellent experience with your customer service. The attention to detail and the follow-ups to ensure my satisfaction have been truly appreciated. However, I encountered an issue today that left me puzzled. I was asked to prove that the logo was displayed on my website. It doesn’t make sense to take a photo of the website, if everything was working properly. I even provided a screenshot from my back office showing the logo is present on the website, but that was not accepted as valid proof that the logo is present, even though it's just not appearing on the webpage.I sent the validation to fernado5412.

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Rudra S

The staff are always friendly and patient, they stay on the phone with you until your issue is solved. They are always TopNotch

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Support Team

So I had a domain autorenew without my knowledge, they've a little pattern of this from historical use. I seen the transaction and requested a refund, however because i took 5 days to request it, it falls out of their policy and however I was offered a refund on their live chat, the domain was deleted from my account yesterday and now Ive got a refund declined email haha Its only £20 but the situation just annoyed me to no endHorrible customer experience when you do need to use it, I've just never bothered leaving a review. Id suggest another registar in the future and i am legitimately considering moving just to spite this as Ive other domains due in December

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Rajendra N

It can be frustrating to deal with big corporate entities for customer service, HOWEVER, GoDaddy's customer service is prompt, very courteous and solves my issues when I have them!

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Rakesh Sharma

My support contact Bruce, was efficient and complete. Problem solved very quickly!

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DOMAIN ADMINISTRATOR

Solved problem fast and very professional

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Prashant N Varma

The Go Daddy representative was great. He spent over an hour helping me.

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Lily Karjatkar

Very Satisfied. Support Rep was easy to understand, and solved my original problem. He also helped me with other questions.

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manish singh

Jordan was my advocate and walked me step by step in resolving my issue. I have dealt with many service oriented companies and he was exceptional. Thank you!

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Sandeep Garg

I recently had a fantastic experience with Joy, a customer service representative at GoDaddy. She was incredibly helpful and patient in assisting me with several issues.Joy patiently listened to my concerns and explained the steps needed to resolve them clearly and concisely. One of the problems I faced was forwarding my domain to a Wix website. While it seemed straightforward, I had mistakenly overlooked the need to change the nameserver to GoDaddy. Joy guided me through the process, ensuring I understood each step.In addition, she helped me verify my account phone number, a crucial step for security. Joy also mentioned the option of an SSL certificate, providing valuable information that I will share with the business owner to help them decide if that level of protection is necessary for their website.I am very impressed with the quality of customer service I received from Joy. Her expertise, patience, and friendly demeanor made the entire process stress-free. I would highly recommend GoDaddy and Joy to anyone seeking reliable and helpful support.

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Vijay Kumar

The customer service agent was very helpful. He was very knowledgeable, professional polite and patient.

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Nene M

GoDaddy has always been a trusted source for URLs and related services. Staff have always been knowledgeable, professional and friendly,.

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NowFloats Support

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Priya Kamii

always friendly and willing to review my domains. a great experience with customer service.

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Krishan Kumar

After trying unsuccessfully to resolve my issues on my own and through the virtual assistant. My issues were taken care of expeditiously through a real human being!

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Rudrik Trivedi

I have been a happy GoDaddy customer since 2015. I have always received good customer service but working with Bo today was exceptional! He was knowledgeable, easy to converse with and just a pleasure to get through all the technical 'stuff' I needed. Great experience!

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Mahish D

Life can get busy sometimes and things change. I got caught up with my Graduate studies and work life that I forgot to make my payments renewed domain. When I finally log in I was charged $100 fee. Businesses no longer actually care about the people paying for services they only care about revenue. Small fees I get 5-20 but to have to pay a hundred is completely bull sh!t. I hope this company goes fu(king under and goes out of business go to hell.

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