The customer service rep who helped me was Rose LaLaine and she was extremely patient and knowledgeable and also had a great sense of humor. She guided me through the process smoothly and effectively, told me about discounts and upgrades and how they could benefit my website. She also complimented me on my website. :)

Mary was incredibly skilled, helpful and kind. Her knowledge and expertise allowed her to rectify the situation with the greatest of ease. Thank you Mary!

Excellent customer service! Resolved the issue I called about and offered additional products to better secure my website.

Easy to speak with a live person for assistance. Agent was short with answers and did not fully resolve by situration

I interacted with a technician named Michelle who was incredibly responsive, capable and professional. She walked me through an issue that was resolved very quickly. I would highly recommend the GoDaddy team.

Camille, the customer service rep, showed me how to request a post to my social media via the GoDaddy website. She led me through the process step by step and was very encouraging.

Very helpful and professional.

The agent it was very knowledgeable about GoDaddy products She was extremely helpful and patient explaining every single issues I hadAlso the prices were very good and reasonable comparing with others!!100% recommend it

I had some questions and Tim answer all my questions.Very kind and professional.

Always available and very knowledgeable and helpful

I somehow managed to mess up my email account. One phone call and Alan had me up and running!Thank you, Alan, for saving the day!!

GoDaddy lacks the capacity to server on B2B partnership. Today, with our company account, just after I made an acquisition of a new SSL certificate, I lost the access to our account because 2 Step Authentication suddenly was obligatory. As the account was managed by more than one person, the number that the code was sent is not longer active. As this certificate is really necessary to a project I called support. The first call was with Portuguese support, but the person on the other was literally not helping, didn't care to understand as that was always interrupting me, and ended up accusing me as something that was not done by ourselves. As I don't tolerate that I ended the call. Portuguese support is a waste of time and I don't recommend anyone to call them. After that I called English support, although being polite (at least), I didn't had a solution to my problem, only to go into the same form to just be able to access our account, as they will someday reply to the case. In the end, problem not solved, and the project of our client cannot proceed. GoDaddy is at fault and being a company with more than 20 certificates and almost 100 domains on our account, I'm expecting more professionalism of this company. In the past GoDaddy had always great support and always gave a solution, nowadays support is getting worse and never can help anymore, just people saying that is other team. As a company and responsibilities to our clients, we cannot accept that. So in the future, I'm going to propose internally to find alternatives. Just to a note, a lot of our DNS are configured on GoDaddy, if in this moment we need to correct or restore services, the account is locked and we went our without any reply or help.

An absolutely reprehensible call with Bron in the Sales and Support Department. While endeavoring to elucidate an issue with my website, I was repeatedly cut off with the suggestion to pay for an additional service before moving forward. Again I tried explaining the service is already a part of my website/hosting account. Bron then went into repetitive mode - you must pay $120 for marketing service - you must pay $120 for marketing service. I requested to speak with a supervisor as our exchange was no longer productive. Bron stated they were all busy. I asked for a name and email. He stated Mr. Scott is the only name I needed to know, but someone would call back at the number listed on that account. Absolutely disreputable behavior; surely nothing I would categorize as customer service. With the exception of paying more money, there has been no attempt to resolve the matter.

We found our experience with GoDaddy's customer service (Jason) to be outstanding. Not only was he very knowledgeable but he took the time to understand our needs and accordingly made excellent recommendations that we would otherwise not have been aware of. This resulted in us gaining a better match of service to our needs and being very cost effective. This demonstrated to us that Godaddy really values it clients and gives us a confident feeling that we made the right decision to have GoDaddy as our preferred vendor of choice.

Excellent customer service.

The extra information was just what we needed. I attribute that to good listening, and knowing your product.