GoDaddy

image
4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
About GoDaddy

GoDaddy

Tags
GoDaddy
Contact Info

You need to Login first to submit your review.

image
Nari Sk

The gentleman (Orlando) I spoke with was very informative, patient and knowledgeable.

image
Balaji Mitra

GoDaddy has consistently gone above and beyond in their services for me as a small business person (Drum Circle Facilitation) from the early days of my beginnings almost 20 years ago and up to today as both I grow my business and GoDaddy seems to be evolving and growing at the same time......FAST, TIMELY, EXPERT, PATIENT call answerers EVERY time.

image
Feno M

Godaddy has been great for support. The techs are knowledgeable, patient and informative.

image
Om S

Where to start ...................... I was lied to and mis sold a new website, design, hosting, domain and emails. I had a website but wanted a re design and to move hosts. I was told by a really lovely sales associate that I would not be without a website, the domain would transfer over and I would have my old website initially until my new website was designed. Also if I had any small issues or tweaks they would always help and i didn't need to have the monthly fee for constant support. Nothing would be too much trouble.I was WITHOUT A WEBSITE AND EMAIL ACCOUNT FOR TWO MONTHS! two months I was paying for GoDaddy I may add, all because they didn't transfer everything over in the timeline the promised.Then the website design was a nightmare, i was given a very tight deadline to send over a mass of information and images. When I signed up i was told because I already had a website they would only need images from me, this wasn't the case. It was a very busy time for me and they kept pressuring me and saying if i didn't send everything over in 5 days they would no longer build my website. I had just paid them £1,500! I advised them of the text I what I wanted but they didn't listen, they said their wording was better! I asked for a few changed which they didn't make. I complained about the process and was fobbed off. I said I'd like to cancel and get my money back but they wouldn't do that. I asked to listen to the recording of the sales call when i signed up and they refused to let me. They gave me 1 month free support which I didn't get round to using because I was very busy over that period. I called customer services a number of times, no call was ever less than an hour long, 90% of that on hold passing me from person to person. I was constantly told I had to pay more for support.There is an issue with the contact form on the website, the 'submit' button is hidden and you can't scroll down to it, this is preventing me from getting any new enquiries. It's been over 7 months and they still haven't fixed it for me!! Bearing in mind they designed my website and I had website design services for 3 of those months this is shocking. They refused to help me and they constantly just want more money. Talking to customer services is painful, they are clueless. I really wish I had never gone with GoDaddy, massive regret.Despite their response below NOONE has been in touch

image
Ziya Z

Giovanni was great to work with. I had so many accounts and he advised me of what was going on. Cleaned it up for me and set up my auto renewal.

image
Tape M

Customer service has been great - two calls in - not on hold very long and service agents were great.

image
Zoya Z

Very professional, friendly and quick service. Easy to deal with and very helpful.

image
Michele Tina

Smart helpful and spoke well but did have an accent! Got the job done and I am a bit of a blog novice, he was kind and made the process go well.More Jorge

image
Sagar Binu

Every time I call GoDaddy, I get great customer service. I feel like there are so few companies you can say that about. Thank you for always being SO very helpful!

image
Mona S

Thanks for the amazing customer service in Spanish. It makes a difference for all entrepreneurs establishing businesses in the US and abroad.

image
Anmol J

Helpful, diligent agent, made sure I was set up and connected before he sent me on to others who would continue. All done in a short time!

image
Shiva D

GoDaddy Customer Service was very helpful at almost 8:00pm (PT).Friendly, knowledgeable, and helped with a solution. Thank you!

image
G Govind

Greeat service for business to manage product in one platform. Customer Service over the phone are always very helpful and detailed when required

image
Deepak Kumar

I have been waiting for my Outlook account to get active for one month I am waiting every time they say wait for 24h we will get back to you but there's no action I regret choosing godaddy

image
Nandia Goswami

im a small business owner I dont know about their hosting services but this is what i know of godaddy recently i forgot to renew my domain and when i was trying to buy it again it says godaddy is the new owner and the domain is on sale for 6000$.domain name is khazarshoes who would need this other than me?and this is not even a Chinese or Indian company this is a us company

image
Supreeth Varma

image
Manan Aakaar

The service was quick and efficient

image
Budi S

I was so pleased that I could actually speak to somebody! Benito was great. He took me through connecting my new website address to my existing domain and made the whole process easy for me.

image
Anshul Goyal

GoDaddy has a unique talent for ruining everything it touches. Three years ago, I stopped using them as a domain registrar, and now they've outdone themselves by ruining the WP Manage tool too. They should train their developers in asynchronous web development.

image
Soulat Zabi

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow