Excellent service

I transferred ALL my domains (15+) from HostGator to Big Rock. HostGator DOUBLED their price for no reason, the support was bad and I had many bad experiences with them. I transferred everything to Big Rock and EVERYTHING has been awesome ever since!

Amazing. Easy to use and powerful tools. About AI it is phenomenal.

Wow oh wow! They helped migrate us migrate our WordPress website (free migration) in 48 hours. DNS records (email) and everything. They have very fast webchat feature with advanced AI and real people when needed. Not to mention pricing was incredible. Highly recommend them for small business owners wanting a fast and hassle free migration.

Good Job , Really Appreciated Ashley

The worst Customer Service and the most limited webshop platform.Don't make you foolish by the low price, you will have very few tools to manage the webshop, no App at all to control the shop from the phone, and ZERO assistance in case you have a problem.Expect only premade answers bot-style and Good Luck!Terrible compared to Wix, which is expensive but they have the best Customer Service and you'll need it at some point.Also the design features are very limited.

I am Facing DNS Issue , still my domain not work support team still wasted my time 6th day gone no improvement done proiblem still remain

Big Rock has been an affordable, problem-free platform for us! Customer service is top notch, with super speedy replies. Kodee recently helped me and responded back within literally a few minutes. There's no reason to switch to anything else, especially if they keep it affordable, customer focused, and data/user privacy minded. Thank you Big Rock!

amazing company. easy to use and excellent prices

It was nice and helpful

Very helpful! Solved my problem very fast

Excellent assistance ! And right with me until I had my issues resolved!

I was chasing down a vexing problem with email spam, and Kodee worked with me. Once I had provided the information, it was solved in about five minutes. Great service, and pin-pointed a solution very quickly. Thank you!

I recently encountered a frustrating issue with my cPanel, and I was struggling to resolve it on my own. Fortunately, I reached out to the customer service team and was connected with Nur, a knowledgeable and helpful representative. She listened attentively to my concerns, asked insightful questions, and worked diligently to diagnose the problem.Thanks to Nur's expertise and prompt assistance, we were able to quickly identify the root cause of the issue and implement a solution. Her guidance saved me hours of tedious troubleshooting and research, which would have likely led to more frustration and wasted time.I'm grateful for Nur's exceptional support and the outstanding service she provided. Her technical skills, patience, and friendly demeanor made a significant difference in resolving my issue efficiently. I appreciate the dedication and commitment to customer satisfaction that Nur and the entire customer service team demonstrate. Their support is truly invaluable, and I feel confident that I can rely on them to help me navigate any future challenges.

the fast response to our questions make the experience amazing

Every time i have an issue they support me very fast and easy.

Easy to work with, very understanding and great communication. He and his team did his work perfectly.

This was my first experience with Big Rock’s customer service. I was expecting the same headaches as other providers but this experience was outstanding. I had multiple questions in my first message, and Kodee answered each one. He was knowledgeable, thorough, and friendly. Top-notch customer service! Thank you.