Allan guided me very carefully and with much patience. I thank you to Allan and Big Rock for helping us when we are in trouble.

the efficiency of the crew, platform, User experience

Great help! Finally got my problem solved. Dinda was a Great help and asked the right questions. I was having a problem with DNS issues, Not pointing to Cloudflare, it was not Big Rock fault. I just did not have the correct ip address.

Communicates clearly and professionally with customers.Listens attentively and understands customers' needs.Responds to inquiries in a friendly and positive manner.

Agent was helpful, polite, and patient until she solved the problem.

Professional Support and prompt response. Big Rock team are top notch, just like every other constructive collaborative team you desired. The excellence is when the team switches during break hour your supportive experience continues until your issue is addressed. Your server and cloud services are in save hands. Thanks

Big Rock is a great option for bussines in host & domain.

I received excellent service! The professional Normando was direct and objective and quickly managed to resolve my problem.

This service is truly exceptional. I can honestly say I've never experienced such outstanding support before. The dedication, professionalism, and care shown are beyond anything I've encountered. This person goes above and beyond, and without a doubt, deserves not only a pay award but special recognition for their exceptional contributions. An incredible human being with unmatched commitment and passion!

Support service fast and efficient, they are very friendly and they always want to help you

Wow diana help me to fix my problème in my website thanks for all !!

I appreciated having someone to assist me with my website in real time and was willing to hang around until it was working. Gave me several steps to follow and even after restarting my router as one of the steps they were still there waiting for me to make sure I was able to get the site back up. Very pleased with the knowledge and service from Michelle.

The patience of Michelle and her ability to offer the solution to my issue.

Intuitive . Easy . Comprehensive. Best hosting yet and I have tried a few.

Great working with Big Rock. Their customer service is by far faster than any other service out there. With immediate responses from them you have your site back up and running within no time.

Karin greatly help in making sure the problem is identified as thought of and resolved immediately!

I have had zero down-time since i started using Big Rock. I can also remember how fast the onboarding process was, I will recommend them to any one looking to build a branded website.

Big Rock's technical support team is outstanding! Their live chat service is not only incredibly efficient but also staffed by knowledgeable and friendly engineers who are always ready to assist. Every time I've encountered an issue, they've resolved it quickly and professionally, ensuring minimal downtime. The dedication and expertise of their support team truly set Big Rock apart. It's reassuring to know help is just a chat away, making the overall hosting experience seamless and stress-free. Highly recommended! Thank you Kodee and team

Big Rock is simply the best up on till now that i have tested. not short of amazement.