Camila was great. Accurate, fast, and super helpful!

Always Great

Easy to use. More than enough features to make a very nice website. Really,the only thing i don't like about it, I don't own it.

The live chat feature is really helpful and has helpful respondents.

Transferred 2 UK domains to them, got charged a fee and turns out that it's just a transfer fee and doesn't renew them. NEVER transferred domains to a registrar that charges for UK domain transfers. Do not recommend.

The live chat agents are amazing they will walk you through step-by-step with your query whether it is complex or simple. They also have good guides if you want to challenge yourself to resolve whatever issue you are facing. been with hosting for a number of years now every customer is valued that I know.

Rian put a lot of effort and an hour into solving my problem.

Guillermo was the most helpful, he was really willing to find a solution to the problem, so I appreciate him going the extra mile!

Excellent service highly appreciated

Marwa was very helpful and informative during my support request. She made things much simpler and easier to fix. Just know that when your with Marwa you're in good hands.

Easy to use without the errors frequently seen on my other hosts following wordpress updates and daily backups are included in basic plan.

Ed was very helpfully as he was straightforward to the point, would reply quickly, and most importantly was respectfully and clearly a good person

In fact, Big Rock is one of the best services provided compared to others. Every time, I am happy to provide services and help in the best way. I am happy to be part of their family :)

Karin is amazing, and she helped to resolve the issue; I am very happy with Big Rock customer service.

My site crashed, I was frazzled trying to fix it. Shifa came to the rescue. My site was transferred and all is well

Kodee was just AMAZING! She answered all my questions in a second and was SUPER helpful! Thank you, Kodee :)

They are quick to respond and give immediate response

Worst Experience. I Paid online using easypaisa wallet for hosting service and the amount was deducted instantly from my account. But in Big Rock panel there was no Transaction. First their support said It'll take 48 hours. I waited and contacted again, They said they received no money. I checked from my bank and they said its deducted and successfully transferred to merchant. After 10 days of waiting when I contacted again with all recipts they again said wait 48 hours with no answer. Its really frustrating. They are making fun of customers doing fraud.

really helpful and friendly support system i really appreciate it and highly recommend I was problem which is not available on internet even chatgpt wasn't solve the problem but hositnger heroes solved and fix my problem really appreciated