The ease of creating a website has been a great experience. I thought I would have a problem when I found out they used bots, however, when the bot could not help I did get a human.This is really important for newbies to be able to talk to a person. I have tried three other hosting platforms and did not finish a single website. I now have completed three websites using Big Rock.

the answers were really on the point so my problem was solved due to the experience their customer services team have.

Great support and quick answer.Leandro helped me about my questions and attended me well

If you want advanced options, clear prices and, that just everything works? Big Rock is the perfect partner. Quick and personal customer support, whenever something is wrong, all will be sorted it in no time! They got the most helpful, calm, and patient customer support I have ever seen. Just great!

I'm really satisfied with the service! Your responsiveness and support were greatly appreciated. Keep up the great work, it was perfect

I’ve never expected much from a host as I only pay $30 or less per month to host my website, get my emails, and maintain my security, but overall, this is the one! Big Rock’s tools are easy to use And the support team is phenomenal. Today I experienced an issue with my email DKIM and the issue was resolved in a blink of an eye. The team can guide you through each step if you need it otherwise they will send you documentation on how to do it at your own speed. They ensure that you are fully satisfied with their support before ending the chat and I couldn’t be happier. I’ve purchased a year service and can foresee many more years to come. Thank you Big Rock and team!

Best customer support I've come across in a long time. Polite, and very helpful. Saved me from getting depressed over losing a website that I accidentally deleted with no manual backups and no domain. 10/10

I love Big Rock for its reliable service and affordable prices.

The tech support in Big Rock quickly resolved our team's domain name issue. Thank you so much for the help by Amelia who helps us solve this issue

The Big Rock agent that attended to my inquiries was very patient and when she was required to give explanations, she did so seamlessly.Top tier assistance.

Comprehensive problem-solving makes the solutions provided right on target

Big Rock has been an excellent choice for hosting! Their customer support is outstanding, always prompt, professional, and helpful. I had the pleasure of interacting with Jeah, one of their customer support specialists, and she went above and beyond to assist me. Jeah is not only knowledgeable but also incredibly kind and patient, making the entire experience smooth and stress-free. Highly recommend Big Rock for their reliable services and exceptional support team!

Very easy to navigate, simple drag n drop builder and fast online support :)

Atendimento excelente do Helmut

Sasa was able to guide us through the process very well

The staff is very helpful and organised

The staff is very helpful and organised

This is a feedback given specifically to Jeah from the Big Rock support team. She helped a lot with site migration. Before that moment I have been talking with several persons from support and it took around 1 day with no result. Jeah was the first person who demonstrated perfect listening skills, understood expectations and solved the problem efficiently.