A few things to sayFirst, of course, I was seduced by more than decent price. More surprises to come though. At the same time, when other hosting providers (I won't name IONOS) scare you into buying more expensive "security" plans (that don't come together, you have to buy "malware protection" and "virus protection" separately, if you want SSL, "S", second "S" and "L" are probably sold separately as well) with what I can only assume were fake threats, Big Rock... well, they just do their job - provide safe environment. I'd think those things are a necessity, not a virtue. Not only that, with them meager economy plans they provide excellent customer care - first a consult with more than capable AI, and then - an extremely capable staff representative. Well, needless to say, I've spent tenfold of what I gave the other previously unnamed IONOS provided - if this is just the beginning of our fruitful collaboration, I can't wait for the rest, and I'm obviously sticking around. So, Big Rock, we worked together with you a few years back, it was perfect, and now it's only better, happy to be back with you guys!

very wonderful

Thank you Alexis for the guidance and making my website migration process easy.

Their service is of Great help and they have trained staff. I was happy that my problem was resolved and they respond in no time. It is a 6 star for the Customer service

Great AI chat and with human intervention!

Excelente software de apoyo

Great customer service! Very efficient and friendly customer service agents. Kodee was wonderful!

Easy to create a website, really competitive prices and the support answered my request really quickly.

It was wonderful, every experience is a new adventure for me, but with Mr. Abdelbari, it is even more wonderful

amazing sevices , "Mercedes" help super fast , and fix all issues related to my domains , great team as usual

Amazing, good support & services

I love how personal my customer services rep. Kodee, helped me find the right plugin for my salon booking. I found a good one just for me. Thank you so much for reaching out to me in such a quick response. Thanks Kodee : )

I learned from hosting because I knew for the first time from hosting.

She was very kind and polite, it would have been nice if she was a little faster, but thank you for your help :)

Very prompt response, clearly expressed and helpful. All question answered. Thanks.

wonderful hosting for web

I've tried many different hosting providers over the years, and I have to honestly say that Big Rock is by far superior to all others I've tried. Their interface is particularly what I find superior to the competition. Instead of the typical Cpanel you get with others, their proprietary interface is much more intuitive and user friendly. Their prices are unbeatable, and the service you get for the price is by far the best value I've come across. I can't recommend them enough.