Goodvery good

it is a great feel to work on Big Rock with ease and comfort

I needed some help with an SSL certificate and Konstantinos made it very easy to make the warning triangle go away. Thanks Kindly!

Pathetic service, if you have another option, never buy anything from Big Rock. They have the most incompetent and immature team members in the hosting domain I talked ever about.Do not fall for their cheap pricing, they are cheap by service too. Pay a little more to others, that will be worth it.They can suspend your hosting service just because one of your competitors complained that you're promoting something wrong.They can suspend your domain name just because your address is wrong and without any message or notification.When you have any issue with your hosting or domain, their team members hardly going to help you, maybe they are not capable.They may ask for your details, personal identity, and address proof for every new domain you are going to buy. You're seeing their positive reviews on Trust Pilot just because their customer care team asks their users to review them on Trust Pilot.

I have been using for years now and I have not experience any problem with it. The support is great and live on time.

NOTHING WENT WRONG. I have not yet had enough experience to write about. Give me a minimum of six months.

This is a excellent and honest vendor, even I purchased a wrong place product, they still process my refund in a short time, if someone needs their service, highly recommend ??

They deal with all my problems, no matter how small or big, with great sensitivity. I am absolutely satisfied and I recommend it to everyone.

Ramiro from Big Rock has been a tremendous help in resolving all the issues with SkyWeb.lk. Thanks to his dedication and hard work, he successfully organized and restored all the files on my site. I truly appreciate his support and expertise!

Straightforward response,quick no fuss,flawless,trusted comments...

Great service, user friendly UI, helpful customer support.

Just moved my website recently to Big Rock and the speed has been fantastic so far, previously I have used Wix, Vibrahost, 2iO. Hated the other two but Wix was great but expensive compared to this service and I wanted to have my website based on Wordpress so i could add custom functionality.I would definitely recommend to try Big Rock.

It's good for eavar

I host a few sites with Big Rock. For each site I use SSI's (Server Side Includes), for common code, such as Header, Nav and Footer, so it's easy to change all pages sitewide. Most pages work fine, but some pages have an error loading the SSI's ("an error occurred while processing this directive"). As an experiment, I changed the filename of some pages that were not working to a shorter version and they then worked. I raised this with Big Rock on 10/1/25 and they took 5 days to resolve the issue. One response from them ask me to look into missing files...but these were the very files that should be included using the SSI. That didn't inspire me with confidence.I've had webchats each day since the issue, with different people, asking them for progress. They didn't tell me anything other than it was "a very technical issue. The one thing they had in common is just how slow they are at responding.

We recently migrated to Big Rock from another provider, and the experience has been nothing short of exceptional. As an agency managing multiple client websites, we were looking for a more streamlined and efficient solution—and Big Rock delivered.The migration process was smooth, their Pro Panel makes managing multiple sites a breeze, and the performance boost has been noticeable across the board. What really stands out is the support team; they’re quick, knowledgeable, and genuinely helpful.If you’re an agency or a web professional looking for a scalable, user-friendly hosting solution, I can’t recommend Big Rock enough. Five stars all the way!