Timely response

very very good job,this man is amazin,great customer service

The company is amazing and the people working there are beneficial. There is 24/7 service. They are always there to help you, no matter the problem. I like the hosting services.

I am very satisfied with the Big Rock platform! The support team is excellent – they always help to resolve issues quickly, ensuring smooth operations.The only suggestion I would make is to consider creating an automated feature that allows websites built with the Big Rock Website Builder to be transferred to separate accounts. Currently, transferring websites has to be done manually, which can take a lot of time and effort.Overall, Big Rock is a great platform that I highly recommend!

Great experience specially Big Rock web builder, I had no coding experience and I get easily to build a whole website for our company and I am just an emplyer.

Great Experience.... zero downtime.... zero issues on server

Pleeeeease do not join. They Do Not Tell You it takes 60 days for your actual domain to go live. I enjoyed the AI portion and not have to be deal with building from scratch when need to get going asap. When I transferred my website domain to theirs I then was told my actual domain will take 60 days to go live. So therefor you'll have a domain like this for 60 day ex: www. Big Rockbakeygoods-builder-sample.com (this is what your clients will see and you'll have to register like when promoting your space on google etc). When signing up you think youll just port your domain and it will read www.Big Rockbakeygoods .com and go LIVE asap. They explain all after paying etc., WIX and other hosting sites, your domain goes live instantly within seconds, it cost more but worth piece of mind not having to wait 60 days. If you have the time to wait then KUDOS to you. I guess you get what you pay for. smh

Renelyn is the best representative of the Big Rock customer service team.

Customer support was great. The support I received when configuring the DNS settings for using an email was fantastic. My issue was solved really quickly

Luis was very helpful.

It's been a great experience so far. I built my website easily. Very intuitive. Fees are low.

Luciene was helpful, patient, do what you need to keep her!

Good for starters

Good agents, know their stuff, quick and without hazzle which is what I love of Big Rock. No one else have treated me SO good!

light, modern, affordable and fast

Kodee at Big Rock is always highly responsive. He always includes the links to places I need to go to in order to accomplish my request. He's helped me numerous times and has always been direct, clear in his explanations, friendly, thorough, and helpful. He seems to enjoy what he does because he is so professional and I greatly value his assistance. He always leaves me with a great impression of Big Rock.