Support team responds and helps solve any issues very fast, communication is friendly, explanations clear. Great experience! :)

The customer service is always great, and the pricing and value is the best of the market.

I am moving abroad from UK to Australia and hence have no idea what to do with my UK Big Rock account. Tried to contact Big Rock and their service is amazing, Kodee in their team replied my email so quickly and helped me in switching the server of my website. Can't thank Kodee enough for the help, thanks again

Came here from squarespace, this is way better.

I pay for a dedicated server and it has many downtimes, in fact at this moment it has not been available for an hour and a half. When you ask for help, you are served by bots that do not provide any solution. When you get a person to help you, they tell you to do useless checks when you already know perfectly well that the problem is with the server. Service not recommended. I`m a +10 years client, the problems are from past year and it´s a big problem the migration for me

First, I'm having an issue with my website. The problem seems to stem from my domain, which is managed by a different vendor. They’ve tried to help, but the TXT record isn’t working. I’m actively looking for a solution, and I’d appreciate human assistance to make this process easier for me. I don’t mind chatting several times as long as I can interact with real people who understand the issue and help resolve it. I truly value having humans, not bots, available for challenging topics like this. That make a process of the customer great! Thanks

First, I'm having an issue with my website. The problem seems to stem from my domain, which is managed by a different vendor. They’ve tried to help, but the TXT record isn’t working. I’m actively looking for a solution, and I’d appreciate human assistance to make this process easier for me. I don’t mind chatting several times as long as I can interact with real people who understand the issue and help resolve it. I truly value having humans, not bots, available for challenging topics like this. That make a process of the customer great! Thanks

I just speechless...what I'm saying...Big Rock team solve my problem....Great service....Lots of love from my heart....

Great and prompt service. computer glitch sorted in under 10 minutes. not even time for coffee.

I LOVE THEM. thats all i can say

the best customer service, support, perfect timing,1 call fix.If I hadn't had the chance to talk with one of the team over the phone, I would have said that I have been dealing with an AI-powered & managed platform.

Hot Stinger is one of the best website hosting platform and very easy to use i have ever used I highly recommend it to everyone

Went into a live chat today to sort out what was no doubt a very basic issue. I was chatting with Kodee and they were extremely helpful and patient, taking me step by step through the issues until everything was solved to my satisfaction.

The creation of Web Pages with AI. Also, the possibility to share my account with expert developer of Web Pages.

I've been using Big Rock for several years now, and am very happy with it. Everything always works right and as expected, and just enough freedom via ssh to do all the work I need to do. A very satisfied customer.

The help given by Camila was excellent and fast.