I recently migrated my website from another host to Big Rock. Yusril was very helpful with helping me sort out the specifics of the transfer. Without the help I received I would be stuck. Thank you for the amazing customer service!

Soheyb was very helpful help me fix all issues in my website even the technical issues

I've been on Big Rock for years and even as a web developer I'm constantly using their web builder tool.

helped me out way more than necessary

Quick and knowledgeable response. Provided several possibilities to correct the problem. Issue seemed to correct itself but it was nice knowing someone was there to help right away.

I want to give a big shoutout to Jenevie and Jeah from Big Rock for their exceptional support! Jenevie patiently helped me resolve a tricky corporate email issue, and Jeah worked her magic to fix website issues across multiple platforms.I do not bother others, but these problems drove me nuts. They both stepped in with expertise, professionalism and a touch of kindness that made the whole experience seamless. They resolved everything in a jiffy, saving me time and stress.Big Rock is lucky to have such amazing team members. Highly recommend their support—top-notch service all the way!

It is simple configuration and great fast response support

Big Rock continues to host a known scamming website lifestylehomeppliances(.) despite numerous reports to them.This website has scammed people out of hundreds of thousands of pounds. Big Rock has known since at least 19th December 2024.

For some reason AI is not helping me with information related to my account, it is saying general information that I can find online, buy Mae was a good assistant that helped me not to waist my time

Efficacité du support

So far so good

VERY EXCELLENT

great experience in Big Rock and support very helpful

Best and easy to use with a friendly customer service

Excellent response

Karolina was quick to answer and provided me with a helpful solution. On top of that, she was very friendly.

Diana was very helpful and patient . Sent step by step instructions on how to fix the issue I had

I have not interacted much with the system just yet. But the reason I decided to host my websites on this platform is because it has so much to offer newbies like me, who are not necessarily computer savvy as probably most of the younger users are.