Natalie was like no other Chat support I've done. It was like she was right there holding my hand and waited until I felt complete with all of my questions. It was a sad moment because I was closing 3 websites and she helped me feel safe and my website files taken care of.

The first impression of Big Rock webpage was no good. I chose a wrong plan and I had a lot of difficult to get the right one.I received the support from Itael and he was able to fix the problem of Big Rock's platform.

Beware of the sneaky, non-refundable auto renew practice. No email, no warning. You are just being charged and their customers service is not willing to provide any refund. I'm sure this is working very well for Big Rock bottom line but good luck with attracting new customers with your dodgy practices

Stable and good service I didn’t face problems till now

I am a newbie to the startups, and in some cases, I reached Big Rock Customer Care multiple times. To be honest, they provide a good service without wasting our time. If you are a newbie, don't hesitate to start your startup journey with Big Rock.

i m very pleased with the support I received. The team responded quickly and provided a solution that directly addressed my issue. I really appreciated how efficient and helpful the service was. Thank you for the great assistance!

Very fast support. Much appreciated

The representatives were knowledgeable, patient and willing to work with all my concerns, and also transferred me to the right person if they could not help on a particular issue. Good and prompt service, much appreciated, thank you!

Reliable service, great costumer support.

was great experience overall, the instructor guided very professional manner

Ashley was very lovely and understanding and she helped me a lot to resolve the issue i had.

Easy to use , concise and the fastest Cpanel I have used .

I like Big Rock, it's a reliable hosting website.

quick responses