Very fast and efficient reply from Big Rock (Mantas), the issue was resolved at one god in 10 mins. excellent Customer support (Technical Support)

Dovydas helped me solve my problem and I was working again in less than 5 minutes. Prior to his help, I spent a very frustrating hour running around in circles with 2 of Big Rock's AI bots. For anything mildly difficult - they're ridiculous. Request a live person and you'll get awesome service. Thank you Dovydas.

excellent suportgreat staff who know the products and deployments

Great Help... Fixed my issue like Rocky Balboa.

It was amazing to talk to Brisa, as I received very warm welcome and provided very good support. I found that she has very good knowledge of her area and have patience to listen to the customer and provide a better solution that could resolve the conflict.

Great Customer Service. Guiding me so kindly

Great Customer Service. Guiding me so kindly

Continuous easy service, almost no problems encountered . There is quick effective support and Arabic language support.

top and fast service

Nice a straight forward to use. After many hoops with other hosting providers many thanks.

Faniel was knowledgeable, professional and efficient.I am very surprised with the level of customer service provided by Big Rock.

Excellent experience as compared to with other hosting services. Looking forward to using Big Rock for a long time to come.

Follow-ups, knowledge and professionalism.

fast, reliable, responsive. Jaime is on point.

Got a phishing email wanting me to renew my domain name on Big Rock. Looked pretty good but I knew my domain expired next year, not today. Contacted Big Rock to confirm and tell them about the phishing. They responded immediately and confirmed it was a phish. Kodee was very pleasant and helpful to deal with.

Quick & friendly customer service.