I am new to Hosting and was trying to build my new website. I ran into some issues, but Deividasjumped right on the DM and helped me out. Got me through all the issues. Since I am new to building a site I am so happy for his quick response and humor.

You are wonderful Michelle. You are polite and an expert to your job. Hope the company will give you a bonus. Good job!

Great customer service. Real people who know what they're doing. The service to is worry and hassle free. I transfered my wordpress blogs from another host and it was super easy and seamless.

very fast to answer me and help me for my problem

Super fast support system. Julius help me in an instant.Highly recommended. Thank you so much.

Reaching out fast, not giving up and giving the issue time in order to solve it and find best possible solution.

User friendly design interphase, excellent AI help guide, ease to get online support, possibility to intergrate eternal widgets and possibility to design both mobile and desktop views. Superb.

Great customer support from Desi. Fast and accurate. *****

The system is generally speaking problematic. A lot of AI assisted bots that will waste your time in cases where human intervention is needed. The communication between departments as well is problematic. I had to deal with a payment issue my payments were cancelled for security reasons and it took 5-6 days until they were able to sort this out and let me use the products I had paid for. The only positive thing is that with human intervention and when one agent reacting responsible to my questions, managed to push and sort this problem out (Fabia is the name of the operator).AI is no Panacea...

Amir is extremely knowledgeable and professional. What could have taken me 5 hours to complete, he fixed in 5 minutes.

They have an amazing hosting plan with a free domain! And its not just a gimmick, they really just give a year free!!! Love it!

Customer service (Kodee) was quick and helped direct me to where I needed to get to. I am not a techy or website guru, but was able to find what I needed through support.

Really quick response and resolution. Rokas gave me service updates and further helpful links for further information. Highly recommended.

Had a great experience with Big Rock's chat support! Danielius was quick to respond, transparent about the ongoing server issue, and assured me their team was actively working on a fix. He kept me updated and provided a clear resolution timeframe. Fast, professional, and helpful support—highly recommend!

Great support and correct info given.