I was having problems with a VPS....I presented the problem and we tried to find a solution together, which we found. perfect.....

Well, I think basically: GlobeHost met my requirements...

I've been a customer of GlobeHost for almost 4 years. Currently, I have a business plan with 6 websites hosted there. The support team replies very quickly most of the time (under 15 minutes), and they are always kind and helpful. Despite that, some support members go the extra mile to try to help you, while others just do their job. When they can't assist you anymore, they mention that they only provide hosting support. I'd love it if they could have some Dev specialists to guide you better or at least give you some tips.Recently, I had an issue with one of my sites where the Transbank WooCommerce Plugin Webpay Plus was unable to communicate with the payment gateway. Initially, they thought Cloudflare was interfering. I pointed DNS to GlobeHost, but the issue persisted. Then they said it was a development issue and was beyond their support scope. I insisted and managed to clone the website on my friend's hosting, a very basic and humble hosting, where the payment was working fine. I proved to GlobeHost that it's not a resource problem. My plan at GlobeHost is probably 10 times more powerful than my friend's hosting. The plugin was okay. I contacted Transbank support, and everything was okay on their end. After making many changes (enabling, disabling plugins, cleaning cache, etc.), the issue persisted.I want to thank Marwa from GlobeHost support who was with me until the end, helping me to solve this. Finally, I decided to move my server to a new data center location (from Singapore to the USA), and that change fixed the issue. I put the website behind Cloudflare, and everything is working fine so far.

I like the interface, I also like the website design, I even like the support team. What I don't like is my domain being flagged as abuse for containing the word "INFO", what an ironic abuse of the flagging system against someone wanting to share IT information on the internet. Considering the Internet was designed for "INFOmation" sharing I consider this flagging of my domain rather comical. For some reason when I connect to chat there is a TLS handshake with q.quora.com, which is a platform I have been prolifically trolled by... The support staff of this website are very helpful though and sorted the issue out, it was just a big head ache to sort out such a trivial issue in the first place.EDIT:I have since learnt why the word "INFO" was flagged. I have had an in depth discussion with the web sites support team and they communicated with the security team, they have provided me with good information. SO, so far so good :)

GlobeHost is a value for money, and my investments are secure. It helps me host a couple of websites with an easy-to-understand interface. And more importantly Support staff are readily available when you are stuck. I like the services of GlobeHost the most.

speed,people in customer service

Quick and Efficient Response.The support team was quick to dig into my issue and identify a potential cause, and escalate it to the DEV team. Thanks team!

I truly enjoyed my experience with GlobeHost. Their service is good, their customer support is responsive, and their platform is user-friendly. Thank you, GlobeHost!

Well. The artificial intelligence tool really works, I hope they keep improving it.

Hostgator is great. but has a problem. each email has a 1GB capacity! it's not enough and very low

The customer service is very good, when i ever i have issue they help, the overall experience so far is really good.

Verry automated. You have to do the things in the right order. If you don't you need the helpdesk. The real persons are ok. The AI not so. First helpdesk experience wasn't great. Second one much better. Takes a while before you find the chat and then before get a real person. But they are great.

it's ok, but a lot of links for everything!

A lot of great tools. Thorough backups. Dedicated Tech support to fill in the gaps in your knowledge

All ok, the platform is very intuitive and works fine

great explanation, easy to understand

Easy to use systems, so far just the one issue (technical error...) that was rectified within 35mins.

All things are excellent but sometimes i face the double payment issue which is really annoying

Everything is going well and i really like and enjoy being a member here but there is one thing i did not like personally, it's the fact that they did not inform us (new users) early that all those prices for web and cloud hosting were promotional prices and we would renew with normal prices after the subscription.... This would maybe affect someone in one way or the other....