As a web developer I use many hosting/domain companies and I always warn my clients against using godaddy. They prey on un-savvy people to upsell them on unnecessary products - I have had so many clients paying 4x as much as they need to b/c godaddy has sold them additional, unnecessary products. Now that they have launched their premium support product, their standard support has gone down hill significantly. This company is fine for domains and email, but I would NEVER use for hosting. Many better options out there.

The representative (Jacob) was knowledgeable and patient with me and my ignorance of all things tech. He tried to meet MY need instead of only representing GoDaddy.

The GoDaddy representative immediately understood my question and resolved the issue for me. Since I was already talking to a representative I asked another, completely unrelated questions and he emailed instructions to me on how to accomplish what I needed to do.

This dude right here was awesome very informative cool as s*** and. Hit me pick out exactly what I needed

Being in business for 33 ts having to deal with numerous customer service issues.. this was by far the best experience

Costa was very professional, yet fun to work with. My concerns were all addressed and issues resolved. Would def recommend Godaddy anytime, and I work for a BIG tech company. So there's that! :)

I was on the phone with my Go Daddy tech person for over 1 hour. The issue was complicated but he did not give up. He looked at different ways to solve the problem. At the end everything was worked out

Aranxa E was great! One day I asked one of the floor managers if they could refund about 2 items, but the manager deleted everything and said it could not be restored but the next day I called GoDaddy Customer Support where Aranxa answered! She was really friendly and help get my website back and all my products! She was telling me instructions very clearly on what to do! Thanks Aranxa.

Customer service quickly responded and solved my concern

Go Daddy's customer service has always been the best. Each representative has always given me full attention and made sure my issue or questions have been resolved.

I had Smartline for years and it worked, not well, but it worked. GoDaddy decided to move everybody to Conversations. I questioned them extensively as to whether I was going to lose any data and I was assured repeatedly that everything would move over. NOPE! I have lost years of customer information and Godaddy customer service doesn't have a clue what is going on. I have been on the phone or texting with them for over seven hours and I get a different story from every person I speak with. I will be looking for another alternative.

My rep was able to quickly resolve my issue, thank you

My SSL certificates expired, Richard found me a great price even though I had to call back 5 days later. Another support team member I got was able send Richard a email and he called me back and got me all set up. Great team Collaboration

User friendly and extremely knowledgeable. Even if you make a mistake, the customer service reps are patient, understanding and always there to help you out.

David was wonderful! He fixed the problem very quickly!

She was incredibly helpful, patient, and kind. The best!

easy to reach a human person and person was very efficient.

Very helpful and knowledgeable staff made my issue a non-issue anymore.

I've always experienced good customer service with GoDaddy, and this time was no different. Shalini was very patient, knowledgeable, and helpful. She cleared up some questions I had about my plan and went out of her way to accommodate me and help me figure out the best options for my website.