GoDaddy

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4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
About GoDaddy

GoDaddy

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Atul Kumar

Mariel spoke English very well, knew how to give me directions to resolve my issue quickly and easily. A very pleasant attitude!

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Fune M

Ask for Margot in Customer Service, she was knowledgable, offered options and honesty, and was sweet as can be on the phone, a true breath of fresh air and the best customer service I have had from any company in a very long time.

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Ravindra Salunkhe

Patience was very important to me. I am 80 years old and Jonathan treated me with the upmost respect!!! HE was very professional and spoke very slow and clear for me. Thank you!!!

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Bhavin Pandya

The Agent was very professional and tried everything to successfully resolve the issue.I'd have no hesitation in recommending GoDaddy products and services.

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TGS legal

Very knowledgeable staff. Fast and easy to work with. They know how to get the answers to the questions I am asking.

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Sudipta N

Go Daddy Rep J. Alexander was extremely knowledgable, efficient, and positive. He helped me figure out best path forward while taking care of an existing issue.

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Myuri S

Thomas went above and beyond to help me get my needs met. I feel much more in control of my website and feel it is much more secure.

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Ganu S

Customer service rep was on the phone with me for over an hour helping with complex tasks. Really appreciated his expertise and patience.

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Bitt Uu

Shawn was very knowledgable and his positive attiude made a difficult situation easy to manage.

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Ravi S

Exceptional customer service. The platform was relatively easy to maneuver and we were always helped promptly when we hit a snag.

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Arun Aru

GoDaddy is very affordable, reliable and fast. Loved the services and prices as a small business. Michael is a gem.

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Misha K

Worst support ever. I already written 4 ticket for refund but no direct answer. Requested to write them to verify e-mail. Sent email with order details. Now got e-mail template to back to site with godaddy support. I put even my order on charge back but they decline it. This situation i have for 3 month. 2024-08-16 Update. Still the same. No result at all. Created 9 request for help. Always other operatos asking for explain my problem. They don't see any previews chats. Asking to wait until responible team to check. Passing 72h no reply no nothing. Again back to support. Asking the same damm information. No HOPE for them. Just going circle.

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Nithu Z

I have founded Go Daddy has the best SUPPORT. You always get a "Live" human.Their "agent" works diligently to resolved the issue. I have founded many other companies you must take the hours or even DAYS to resolve my "technical", problem I DO NOT KNOW how, where to what to do.

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Sre Ja

I’ve been a godaddy customer for over 10 years. The customer service and support is always impeccable!!

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L Gupta

I have had an incredibly frustrating experience with GoDaddy that I feel compelled to share. I initially purchased the domain ConnorWilloughby.com through GoDaddy on LTO on July 31st, but soon after, I decided I needed to make changes. I requested three options: a different domain, a refund, or store credit. Unfortunately, none of these requests were initially met.First, I asked for the domain Willoughby.ai, but was told it was unavailable. I then requested a refund to my bank account, which was also denied. As a last resort, I asked for store credit equivalent to my purchase, $118.80, and even lowered my request to $60 to be reasonable, but was again refused.After spending 4-5 hours in constant live chats and phone calls with customer support, they finally agreed to provide the store credit I requested. However, they informed me it would take another 5-7 days for the credit to be processed.This entire ordeal has been extremely disappointing and has led me to question my trust in GoDaddy. The lack of flexibility and slow response times are unacceptable. I hope they improve their customer service to prevent others from going through similar experiences.

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Harvi S

Very knowledgeable very patient with me with setting up an online account and helped me set up my email

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Tandari Khan

I have been with GoDaddy for over 8 years, using their domain and WordPress hosting services. For some reason, there are times that they simply fail to collect payments from my bank for auto-renewals, where my bank balance is more than enough for those payments. In the last few weeks, they again failed to collect payments, as I was abroad with my elderly parents with limited internet access. This resulted in both my hosting being suspended as well as my domains being placed in their "auction". As soon as I noticed this, I sought to renew it, and spoke to their live chat agent, where they failed to collect payment from more than once card, even though the cards worked in other places (I obtained screen recordings of this interaction/issue with the live chat agent as evidence). Somehow, I managed to renew the hosting.Yet my primary and 7-year-long domain was placed in auction due to this same error, AND I HAVE LOST IT NOW (and it's been registered by "Afternic", I'll let you google that yourself). ALL BECAUSE OF GODADDY'S FAILURE TO COLLECT PAYMENTS FROM A VALID BANK CARD WITH SUFFICIENT FUNDS.THIS HAS RUINED MY MENTAL HEALTH, CAUSED ME SO MUCH ANXIETY AS WELL AS FUTURE BUSINESS LOSS as my .com domain is now lost and registered by someone else through the auction. I will now have to speak to an attorney regarding a UDRP claim as well as the extreme psychological distress that this company has caused me which has made me physically unwell. And of course, I will be cancelling ALL my subscriptions with them and moving to Namecheap where the services are offered at far better prices and 1/10 of the headache/distress that GoDaddy causes. And of course, as a matter of public interest, I will share my experience with the entire world and my social channels which have had over 500,000 views within the last month as a matter o. I wouldn't wish this ordeal on my worst enemy.

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Abbas T

Indhujan was a very polite, knowledgeable and helpful customer advisor. I was having some issues accessing my WordPress website and he swiftly resolved my issue. 10/10 customer service! He is an asset to the GoDaddy team :)

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Gune M

Worst hosting ever, we moved to other provider. Several times site crashed as server have bad update and support did not do anything.

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Abdul Khan

My tech went beyond my expectations and had the patience to stay on my call for over an hour until my problem was solved

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