Easy to set up and customer service is great

Damian, my GoDaddy agent was extremely exceptional. His product knowledge was on point, He was kind and extremely patient with me. I am a senior with very little tech knowledge even though I've been with GoDaddy since 2005. I was able to make decisions which allowed me to renew and add new products. Extremely satisfied!!!

GoDaddy charges for basic features that are free with other providers, like email accounts and SSL certificates. For example, most hosts let you create unlimited email accounts as part of your hosting plan. Here, you pay extra for each one.When my email subscription expired, I wanted to export my emails to another host. Support told me it wasn’t possible unless I renewed the subscription. Ridiculous! I could still access my emails online but wasn’t allowed to transfer them. I ended up figuring it out myself via IMAP because their support was useless.GoDaddy is overpriced, outdated, and focused on squeezing every penny out of customers. Look elsewhere for a better service!

The team at Godaddy is always very helpful and quick at resolving queries. They are also good a identifying ways to improve the management of the account to maximize the service.

Amazing customer support from Scooter! He truly went out of his way! His knowledge on the subject was stellar and his delivery and cheerful spirit was unmatched. 12/10 stars!

The customer care from this company is amazing. Everyone I have interacted with during my website build, social media marketing and p.o.s. activation have been professional and they love their job. Highly recommended!

The agent was very helpful, easy to work with, and made changes happen.

A few days ago GoDaddy rolled out an update to their websites and commerce package. Now contact forms on your website will no longer send comments to the listed email. It sends a notification that you have a comment but you have to go in to GoDaddy's website and use their connections. This is one of the stupidest things that they have pulled. I for one I'm starting to look for a new solution. We've been quite happy for the past couple years despite a few minor annoyances. This however is not a minor annoyance, it's an absolute interruption and hijacking of communications between our company and our customers. This is unacceptable. All I got from customer service when I brought this issue up was lip service. I'm not very surprised, but I am deeply disappointed

Update, i raised a complaint with the grievance officer for GoDaddy on 14th September, never had a reply, I have now sent 14 emails (and checked am sending to correct address but no reply or acknowledgement), I have raised my complaint on both Twitter and Facebook, no reply. As a last resort I tried leaving a comment on here in the hope that GoDaddy would address my complaint, left comment on here 13th October and had the reply " please bear with us, one of our team will respond to that complaint." never heard anything, left another comment on 7th November "Sorry for the delays in our team getting back to you. I am sending out a request for more information via Trustpilot, please provide your customer number and email address. I can then locate your complaint and get this addressed for you." sent all the info but after 6 weeks still no response from godaddy. Godaddy are good when you dont have a problem but if a problem arises you will be ignored unless they think they have an opportunity to sell you an upgrade, I have no doubt I will get a reply to this promising to resolve but I am not confident, I will however continue to provide feedback on here so that people can judge themselves if Godaddy resolve problems, if you are thinking of moving to Godaddy stop and think, will you be ignored as well ???

Easy to reach. Jason was knowledgeable and patient.

The product reliability and customer service is always first rate. I have never had my website go down, or lost any customer inquiries from the online forms. When i initially called to set everything up, the customer service rep was friendly and spoke in terms easy to understand for someone new to the website and hosting game.

GoDaddy offer not only great packages, making it easy for someone of any level to build a website, their customer service is excellent - and this is so important.In all the years I've been using GoDaddy I've never had a single problem, and all my queries have been dealt with in the most friendly, kind, professional and competent manner.

I bought a domain with godaddy and they made me feel super safe in the process of purchasing my domain. I couldn't finish my payment via the website so I called their 24/7 customer service and Alvaro picked up the phone in 3 seconds, solved my problem, had very clear and excellent communication, he also had a sense of humour, welcomed me to the godaddy family and even offered me another product for my future steps (building a website). The website and customer service experiences were a 10/10 because it was super easy and fast.

Our businesses use GoDaddy for all of our webhosting needs. The customer service is quick and responsive in technical crisis. The products are user friendly. We like working with GoDaddy.

I had a great experience with GoDaddy. Jarren was great!

I just got started and I am working on creating my website. Honestly, it’s easier than I imagined and I am so proud of the way it’s turning out.

Had an issue logging into an old domain Thad was super helpful, calm and kind.

Tim was very helpful! Godaddy is a great company for startup businesses.

Great job, fast refund, helpful, no hassles