Nick with GoDaddy did a wonderful job helping me get my problem resolved.

Great ServiceI was only on hold for a moment or two, the agent knew their job and resolved my issue quickly and professionally, and did not try to up sell me

Matthew was extremely helpful and very insightful. Only knowing what .com address I needed, I ended the call extremely satisfied and far more prepared than I imagined! Thank you, Matthew, Thank you GoDaddy!Granny Nanny Reads

It was such a pleasure speaking to an American that speaks fluent english and understands all the nuances of the language instead of a foreign person that you either cant understand or they cant understand you!

The technician explained the migration process step by step and answered all of my questions regarding the process. I am very satisfied with the service I receive at Go Daddy.

aimanarif2687, kept my informed well he went through how to set up the domain and the email.He was very knowledgeable on the product and made it easy for me to understand.Very good customer relation and communications skills.2024-12-24 Wally Earle

Excellent & knowledgeable customer service.

My customer service rep was excellent. He helped me understand the products. I was confused by, help me renew the ones I needed to renew and keep active, help me cancel the ones I needed to cancel that I’m not using anymore, and helped refund me for a renewal on some of those that just happened recently

Doug made navigating a transfer extremely easy - great guide through the process

AS ALWAYS AND ONCE AGAIN, I RECEIVED GREAT GODADDY CUSTOMER SERVICE TODAY!

We have been a Godaddy customer for 20 years.In August 2024, we wished to downgrade from Dedicated Hosting to Maximum hosting to save from the cost of $2800 per 3 years to $800 per 3 years. Given our traffic volume, a Godaddy agent suggested the Maximum Hosting is more than enought. But the the agent also said the only way to downgrade from Dedicated Hosting to Maximum hosting was to purchase a new Maximum Hosting and migrate all my sites from the Dedicated Hosting. So we purchased a new Maximum Hosting from Godaddy and also paid for the migration fee. But after two weeks of trying, the Godaddy agent faild to migrate my sites successfully so all our connections would work. And we ended up canceling the Maximum Hosting and migration, and had to return to continuing the Dedicated Hosting. This then resulted in us paying for the renewal fee of the Dedicated Hosting $2800 in September 2024 for the next 3 years. But in November 2024, another Godaddy agent by accident revealed to us that we can downgrade the Dedicated Hosting to the Maximum Hosting with a simple push of a button in our account. We did, and everything in our sites moved instantly and successfully to the Maximum Hosting. Since then I have contacted Godaddy Billing to get reimbursed on the $2800 fee and to charge us for the $800 fee for the 3 years of hosting. Yet the Godaddy has given me two short notices that the reimbursement request is denied due to its policy. No other contacts or replies. Despite all our attempts to contact the Billing, it has not been reachable.Who is responsible here for the mistake here? All the actions we have taken are documented by the purchase and cancellation records. After using Godaddy for 20 years, I am resorting to posting this complaint online for all to see.

Excellent customer service. Extremely helpful and knowledgeable person, Sargon, helped me and I could not be more satisfied and thankful.

BEWARE - I'm not even a customer of GoDaddy and they're putting unauthorized charges (with no decent explanation) on my card. When I try to call the number, I can't get help because I'm not a customer!NOTE - the response this bot posted doesn't work. I was able to reach an agent on that page, and then was given complicated instructions about how to email someone. No, honey, you made the mistake, you should fix it.Discover Card has already fixed it. You can explain your fraudulent charge to them.

Excellent Customer Service and issue was resolved.

We received a bogus email stating that one of our domains would expire by January 2025 if we didn't pay them money. I called GoDaddy and was assured our domain on the server was safe. However, the website was subject to hacking or other damage. Scott described the protections GoDaddy offers to further protect domains and provide secure backup protections. We purchased the additional protections for our domain. Thank you Scott!

Fast and secured, which is available for everyone

Very patient representatives.

The rep was very helpful, patient and knowledgeable of the situation.