Raquel the rep was knowledgeable and patient. And very insightful!

The customer service and support is fantastic as they always take the time to answer your questions and assist you sorting out any issue you have. Thx

I was told by Go Daddy if we transferred our websites to them we would have a faster and a more reliable service. This is far from the truth. We have 4 websites and we transferred one domain and 2 hosting websites and it has been nothing less than an absolute disaster.At this moment now, our websites are practically down because the load speeds take minutes rather than seconds and Go Daddy has put us out business. It is now 2 weeks that we are unable to trade and we had to let go all our staff or they had to take their holidays until Go Daddy restores our websites speed as the same as before we transferred to them.We kept telling Go Daddy that our 2 websites will need at least 80 to 90 GB of storage and they kept putting us on the wrong hosting plan. Every time we spoke to Go Daddy, we were given different advice from different advisers. If you need support from Go Daddy, ring them, do not us the chat service because they do not have a clue and they will transfer you to a chatbot and you are just going around in circles repeating the same thing.They have now put us on their top hosting plan with our own server. It is now migrating and could take up to 10 days and our response is that if this does not work, we will be leaving Go Daddy and we will be getting lawyers involved. Because we are now 2 weeks out of business due to Go Daddy incompetence and when the migration is completed it will be 3 weeks out of business.We have 4 websites and we paid a lot of money to Go Daddy for a reliable professional service to manage and to secure our websites.It was big mistake switching to Go Daddy from our previous service provider. We do not want special treatment, we just want a reliable and professional service that we paid for

Both of the account reps I have dealt with recently were exceptionally helpful, knew the products well, took the time to learn about what I needed, and saved me both time and money.

I recently purchased a domain from GoDaddy and was given a specific date when it would be available in my account. That date has come and gone, yet the support agents appear to have no idea what’s happening. Each time I reach out, I’m given a new estimated date with no real explanation.Making matters worse, the GoDaddy website itself feels disjointed and unreliable. Many features don’t seem to work properly, and different sections feel like separate products altogether. For example, I can see the domain under “My Products” but not under the “Domains” tab. There’s even a button to manage DNS settings, but clicking it leads to an error claiming the domain doesn’t exist. Overall, the user experience is frustrating and it’s hard to believe GoDaddy maintains such a high rating on Trustpilot. Their support feels outsourced, offering only canned responses with little knowledge or practical help.

Clint was great. It was 6:00 am in Arizona and he was on top of things. He found a quick resolution to my issue.

Rupert Philemon provided a fast professional solution without interruption.

The representative was able to answer my questions in simple terms that I could understand. I’m not a tech person.

Esteban was helpful and knowledgeable. He was able to resolve the problem and block future malfeasance from the email hackers.

Customer service person was extremely knowledgeable and knew exactly how to troubleshoot. Most important he was very patient and kept me from getting flustered. All around execellent service.

You need to update your WooCommerce payment plugin. I've lost a large number of customers lately because the plugin doesn't process their payment at checkout. It just throws "Error Processing Payment" without explaining what is the freaking issue! And don't give me the excuse that your plugin handles errors so POORLY because of "security". If other payment apps can handle errors more efficiently, you should be able to do that as well.I think GoDaddy Payments has a great potential. I've been using it for two of my ecommerce stores since last year and it was performing ok until recently. I also like the easy of use of the customers dashboard of GoDaddy payment web app.However, you do need to give some attention to your WooCommerce payment plugin. Since I started using it I've never seen the plugin being updated. Looks like you've abandoned it?Like I said, it has a great potential and I will use it again and update this review when you fix the plugin.NOTE: I can see that you are not answering negative reviews, only INVITE feedback, which coincidentally are ALL 4 or 5 star reviews... Fake?

The agent who helped resolve two issues was pleasant swiftly helpful in resolving one issue and helping set up a redirect as the other issue. Thank you

The support agent was extremely knowlegable and knew how to resolve my issue promptly and professionally

Awesome job very knowledgeable

GoDaddy is great! Justin received my call to update my GoDaddy information. I am as computer savvy as a rock & Justin absolutely clarified every detail and even made suggestions about details I had not thought about. On point , professional & my call was answered in quick reasonable time.

Thanks for taking the Job! And completing in a timely fashion. I was impressed, especially because there was extremely low temperature weather. You knew it was important to meet our deadline. Will be using you all again and recommending for SURE!

I received the help I needed with my login issue and Ron at GoDaddy took me through it step by step. He was most patient and knowledgeable and goes the extra mile to provide great service. He wants to help you succeed!

I found that my call was answered promptly by Shaj and he informed me of when my refund due would reach my account.

Scooter was a great worker clear fast nice person and I have been with GoDaddy for many many years from the beginning great company