Go Daddy offers a sham merchant processing system and when you call to get help they ID your number and disconnect you when transferred to the department for help to resolve the merchant issue. In Jan was approved to market travel industry training modules and had several transaction complete until a larger order was completed. The larger order set off a hold and flag about the transaction. Provided a copy of client order form and agreement with payment link sent to client who paid then once Go Daddy showed process delivered the product to customer. Happened last week then between bein notified processed another 16 smaller transacaitons that were all held. When called to get help was told would expedited release of funds with over $4800 held with all customers paid, signed order forms and delivered products. Go Daddy back office shows all processed but today email sent denied and shut down and sent link of what was violated as category which was not a violation let alone any real commination. Insulting email gave me choice to refund all clients that were delivered all products plus my company absorb refund fees after approved by Go Daddy and money taken from customers cards. Next option wait 120 days 4 months to see if any charge backs then issue payment! My company now on the hook to pay my vendors and absorb losses when my company was pre approved for exactly what sold! This sham looks like way to generate fees when approving and processing clients cards then decline issuing payment for 11 days then come back with ability to process was denied. Go Daddy is a horrible company and regret getting merchant processing let alone 8 years of domain purchases as a loyal customer! Now having to file FTC, State attorney general complaint to try to get my customers to repay on another system! Imagine having to go back to customers to ask to pay again but will not pay until they see the reversal that takes up to 60 days! What a clown show! Not one historical charge back or other issue! They DO NOT want your merchant business!

I was confused about my account and the products I was using.Luca, is very knowledgeable and help me with all issues I had, my situation was clarified and re solved in a matter of minutes.

I called into GoDaddy with a question about a domain transfer. My customer service agent was not only extremely helpful, but he guided me through a few account items I had missed. We then took a look across all of my domains and websites and he answered a variety of other questions I realized I had. I left the call validated that all of my domain and website business needs to be with GoDaddy.

Worst company to work with, they takes ages to respond and dont bother to respond. their support department is the worst

Not only was the support agent knowledgable he puts you at ease even when you lack some technical skills or knowledge. I'm French speaking and he came across as a truly good individual did not rush took the time to solve the issue, not like some support that make you feel your talking to AI.

I used Go Daddy for years to manage Domains and I just used the look up tool for a domain domain- only to check back and find the price suddenly jumped from $249 to over $2000. After some searching, I found others with similar experiences. Trust broken - im out

GoDaddy is the one tech company that consistently provides excellent support. Any time I have had an issue (even problems with Microsoft, not directly related to Godaddy), it was Godaddy that solved it with excellent telephone support. They provide our work domain and email.

Their efforts at being helpful with what I needed were above and beyond.

GoDaddy seems to always be there when I've needed them to guide me through the challenges of the digital world that keep popping up... always helpful and patient with me (a digital dinosaur). This time they were able to resolve my latest issue with a quick 10 minute walk-through where they guided me step-by-step. THANK YOU (again) Kevin and the GoDaddy team!

Alex was professional and very helpful and solved my issue promptly

Thank you Brandon for saving the day, really appreciate all your help and patience

I made a purchase in error and the representative at GoDaddy resolved my issue quickly AND was really nice about it. I really appreciate that!

GoDaddy is awesome! Excellent customer service, super deals too! Great doing business with them! Thank you ??

The representative was very very helpful and understanding of my problem and got things solved

Quick response with a human person.

It impossible to find real people who are experts with web products to ACTUALLY talk to you. Godaddy wins the prize hands down for their amazing support team. Thanks godaddy!!

I really enjoyed speaking with Mr. Mike and appreciate his kindness, patience and professionalism.I am very excited about starting my new website with godaddy!Thank you!Be Blessed!Rene’e ??????

Quick answering. Understood my issue. Gave accurate response.

Danica, our support person, was patient with our questions and totally committed to and competent in resolving our technical issues.