GoDaddy offers real people to answer questions sometimes it may take a minute but they will find the answer. be patient

i have about 20 domain names and they have had me on hold for 45 minutes - they dont care and wont send full information list- takes 1 hr or more to get an arrogant human on phone

Customer service representative Alexander was a pleasure to work with this morning. He is very professional and resolved my issue in a timely manner. He is an asset to your company. Thank you so much.

The customer service call with Tommy was outstanding. he understood my issue, and offered a solution, and we resolved it. I was very pleased with the service.

I have been going to Guitar Center and other places for a while and coming into Kats every so often. Every time I Leave other Guitar places I feel empty inside. Every time I leave Kats, I have a big smile on my face and I feel very full. They have everything a guitar player needs and Steve is the man. Thank you Kats for always giving me a great shopping experience!! 5 *.

I had trouble logging onto my email yesterday. I tried to get help yesterday but had no success. I had to wait on hold for 1.5 hour before I was able to get through for help. But within 10 minutes the lady had me fixed up and ready to go again.

What a terrible customer service experience that which i'm glad I saved the chat and the conversation only to renew a domain. What a gross representation of respect and fair dealings, let alone customer service.

What an amazing experience first time calling and simran was so great so helpful lots of knowledge I was all over the place in didn't understand anything and I'm so happy I was able to speak with this person to provide all the information needed I'll definitely be keeping in contact with this person as I understood everything and she was so clear

Great assistance got me to where I wanted to go.

Customer service agent (pedro5828) was so problem solving efficience, that I'll be no surprise he becomes supervisor soon...THANKS

I spoke with Joseth today. He was polite, helpful, and he has great customer service. He also shared how much money I would save if I were to pay the website on a two-year term versus monthly very informative.

Our client’s test hosting plan was set to expire, and since I had originally set it to not auto-renew (to avoid surprise charges and raised eyebrows), it was time to step in and manually renew.I logged into our agency GoDaddy account, navigating via the oh-so-handy delegate access. Confidently, I clicked the “Renew” button—only to be met with a cryptic error message. Something vaguely ominous, like “Processing Error,” which is tech-speak for “good luck figuring this one out.”So, I did what any rational person would do: I called GoDaddy support.Twenty-seven minutes later…An agent finally picked up, only to remind me, ever-so-cheerfully, that as a delegate I don’t have the power to make purchases. “Ask the client,” they said.Fair enough. I ping the client, who is gracious and quick to respond. But when they try to renew it on their end, they hit a completely different error. Great. Now we’re collecting error messages like Pokémon.Still trying to avoid another long phone wait, I decide to engage GoDaddy’s AI chatbot. The bot is surprisingly sharp and quickly hands me off to a human in the text chat.Immediately, the human starts asking for 2FA codes and other verification info in a way that feels just a little too sketchy. My internal scam alarm starts buzzing, so I back away from the chat and return to my old frenemy: phone support.This time, the gods of GoDaddy smiled on me—only a 2-minute wait.The new support agent was efficient and direct. He reminded me that in order to proceed, I’d need both the email and text verification codes from the client. I ping the client again, collect the codes, and pass them along.The agent jumps into action and confirms the hosting plan has been successfully renewed. He casually drops the bomb that the server was on the verge of being automatically deleted.A narrow escape.All in all, a triumphant tale of delegation, digital bureaucracy, and dodging deletion—with only minor emotional scarring.?

Jeraline was so knowledgeable and helpful and resolved my issues really quickly

Customer service is great and the website is easy to navigate.

GoDaddy is the greatest. Could not be more pleased with their service. Caryn helped me so much and was a joy and very pleasant to deal with. Thank You GoDaddy and Caryn.

My representative was knowledgeable and patient and did an excellent job of assisting me with my concerns.

I’ve had to reach out to GoDaddy support several times over the past few months—both by phone and through chat—and I can confidently say that Kylee stands out far above the rest. She has far exceeded any other GoDaddy employee I’ve encountered.Kylee is the epitome of excellent customer service: friendly, helpful, and incredibly intuitive when it comes to understanding what kind of support I need. She doesn’t just go through the motions—she genuinely listens, communicates clearly, and makes the entire experience feel easy and efficient.It’s rare to find someone who not only meets expectations but consistently exceeds them. Kylee is a true asset to the GoDaddy team!

I have several accounts with Go Daddy, but I was setting up my most important account today and really needed help. Clayton was extremely helpful and a wealth of information. He helped me set up the best Bundle for what i needed to have.