GoDaddy

image
4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
About GoDaddy

GoDaddy

Tags
GoDaddy
Contact Info

You need to Login first to submit your review.

image
Gari Z

image
Deepal Thakar

Money went missing from the account saying godaddy took it, customer servive says ask the bank, bank says, ask godaddy and godaddy says they cant give me info as its private....hahahaha, really? you take money from my acoount and they say its private what they did with that...scammers! And when calling their number, my phone says: the number you are calling to, is reported spam...thats something new....what kind of a company is this? Thieves, nothing else.

image
Ronak mandil

To keep an extremely long story, short, my Go Daddy account was hacked, and when I realized this I called customer service and was told as long as I changed my password, my account would be secure. Unfortunately, my phone itself was hacked and cloned, and whoever hacked me was receiving two FA codes to login and change the contact information and pay out methods. When I called again to put in another claim for identity theft, I asked if they wanted to secure my account with additional measures, such as uploading a picture of me holding my drivers license, etc. They said no that was not needed and also I did not need to close my account and open up a new one. Unfortunately, my account continued to be compromised and thousands were stolen from me. Go Daddy initially said the funds transfer had not completed and they had stopped it, but that wasn’t the case and now they are no longer willing to help me in this case. I switched to their Go Daddy payments because they had lower service fees, but this wound up costing me thousands and thousands more regardless. Their customer service representatives are so nice, however, so incapable of getting real problems solved. The customer service reps are not to blame, but the company itself for their poor practices and procedures. Unfortunately, this has been going on for over two months.

image
No Name

The representative I spoke to made sure all my needs were met, as well as knowing how to have a great conversation. 12/10 customer service.

image
Kuldeep Singh

Jonathan, Very professional, He has the patience and dedication to his job.

image
ROBIN JOHNSON

Expert help on any and all server issues I've had.

image
Sriram Pm

I am extremely impressed with the quality of support and commitment of stragglers especially Gian Well done keep up the good work

image
ABHISHEK MEHTA

When I called, Josh knew what the issue was right away. He was professional, solved my problem and got it done quickly. I appreciate the awesome service.

image
Redacted for GDPR privacy

I called in recently for a billing concern. The agent took the time to understand my issue, which ended up being very minor and easily corrected. Durig this time, Jamely also took the time to review my purchases and made some recommendations that saved me money in the long run. As a long time client of GoDaddy, I was very happy with her service.

image
n krishnamraju

The guy was very helpful and resolved all my issues

image
Navin John

I appreciate the fact that a account manager is available to me, to assist and advice on product optimization

image
AFTAB ALAM

The 24/7 services for help means just that! They will walk through the issue you maybe experiencing. Julie thank you for your customer service.

image
DOMAIN ADMINISTRATOR

image
Anala K

the customer service is great the rep answered all my questions and helped me alot

image
Mari Z

I quickly had a human on the line that was friendly and able to answer my questions and solve my problem. No communication issues, it was easy!

image
Ashitosh Vyavahare

image
Adira A

My customer service person Kyle was informative and took his time with my call. He was also appreciative of my low customer number, which told him how long I've been with GoDaddy. Yay Kyle and GoDaddy!

image
ABDUL SATTAR

Great Customer Service in a world that can't even spell those words. Quick and reliable.

image
Srihitha Software Solutions (P).Ltd

The support from GoDaddy customer support is exemplary. I wish every business worked like that. The Staff clearly enjoy what they are doing and it comes through from the way they treat a customer, even over the phone. Excellent service!

image
Renuka Holla

NEEDED HELP WITH ACCOUT HAVE 27 DOMAIN NAMES WITH THEM. ON HOLD FOR MANY TIMES UNTIL DISCIONCTED BY THEIR PHILIPEAN PEOPLE.FINALLY GOT PROMISE MANAGER WOUD CALL ME BACK . NEVER GOT PROMISED CALL BACK. DAYS LATER GOT EMAIL THAT ONE DOMAIN NEEDED CREDIT CARD. PUT CREDIT CARD IN THEN LATER IN DAYGOT EMAIL SAYING NEED CREDIT CARD. UNABLE TO GET EMAIL FOR GO DADDY. CHEAP PRICES BAD SERVICE. STILL UNABLE TO EMAIL FOR HELP edit 5-14 GoDaddy apologized BUT STILL did not give email address just so far proven false promise someone would get back-HA

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow