Patience and leading me through process to make changes and update information.

Very trustworthy website

It was great experience with Ava from GD support, she was a really great and she has a great communication and understanding for your situation, after I got scammed by a company called "logondesign.com" they charge me arm and leg and did not get my website working.But Ava from GoDaddy is great, she answered all my questions with happens and without getting bothered by my too many questions. Thank You So Much Ava!

Evan did a great job for us and represented Godaddy well. I was very pleased when I got what I was hoping to get plus more and all at a reasonable price. GO! DADDY!

Tyler was excellent and very helpful in assisting me with product knowledge and guided me even through the tutorial. This was great, because he chose to do so on his own and I welcomed the assistance. Often reps will just point you to such features rather than actually guiding you through the process. The live interaction made it easy and a pleasant experience well after the phone call. Excellent customer service!!!!!

I am writing to express my deep disappointment with the service I received from both your company and your customer service agents. It took five days of persistent effort to resolve a simple issue—an experience that was both frustrating and unnecessary.The agents I interacted with were unprofessional, with several raising their voices and others abruptly hanging up. I was forced to make repeated calls, every day for five days, just to correct a mistake caused by your team.On the 6th, I contacted support regarding the auto-renewal of two websites under my GoDaddy account. I specifically requested a refund for the Email Essentials service, as it was no longer needed. Instead of processing just the refund for the Email Essentials, your agent incorrectly removed my websites and processed a full refund, which was not what I asked for.As a result, both of my websites were taken down, which has now caused significant disruptions. To make matters worse, I had to pay an additional £136.88 to restore the websites—a situation that arose purely from an error on your agent’s part.This entire ordeal, spanning five days and countless calls, has left me extremely frustrated with GoDaddy’s service. I expect a company of your stature to provide better training for your agents and to ensure that customer issues are handled swiftly and accurately.

Took 45 minutes to help resolve my problems

Go Daddy has the best support team. They are very responsive and knowledgeable, not to mention patient. I highly recommend working with Go Daddy for email and websites.

Order never arrived. I paid shipping but they will only refund partial. I think they are scammers.

Anytime you call you get a live person who is also knowledgeable and competent. No long phone trees or waiting! Excellent customer service and a full service company!

verry friendly and helpfulthankyou

The IT technician was so thorough and helpful. He walked me through setting up a MS work account and GoDaddy email on my new laptop.

Excellent support from a very knowledable support representative in Arizona

Very efficient customer service and knowledgeable customer service team

Been using Godaddy for years and definitely my go to website for domain needs. Matthew and other customer service representative are alway knowledgeable & courteous!

My GoDaddy rep was very helpful and resolved all of my issues -- which were mainly me making a mistake. However, I got some input on how to make the site better, and I appreciate that help.

Disastrous decision to replace web-based mail with Outlook emails a few years back. One problem after another. Often difficult to enter and then came the ridiculous Microsoft Authenticator which DOESN'T WORK. Shame because other, non email, services generally work well.

The representative was understanding and calm during my complaining.

The customer representative, made my experience terrific. He was patient, identified the problems (there were several) in getting my new website up and running as I had an old website and url that created a conflict. He provided guidance on adding additional features to my new website in a clear and understandable manner.

Excellent customer service rep walked me through everything. It was a great and highly unusual experience in the world of big companies who generally do not provide good customer service. The human on the phone made a huge difference.