This has happened to me three times now — I update my DNS settings, and after a few days, they just get removed on their own. Then when I contact support, they say something like *“we’re doing some work on the backend, once it’s done everything will be resolved.”* This is honestly really poor service. It's not just a one-time thing — it’s happened three times already. My live website suddenly starts redirecting to their landing page without any warning. That’s completely unacceptable.

April's patience was exceptional. I am 78 and tech inept, I would never have been able to go online myself and make changes to my account. I am so thankful for her expertise and knowledge of her product!

Friendly, consistent, patient - good teachers!

I connected with an amazing representative, Thaddeus, who provided fantastic customer support and really related to our business concerns.

Any representative I ever spoke with is knowledgeable, eager to make sure they resolve the problem. Always patient and kind. The fact that I never had to wait “forever” for the call to be answered is helpful as well .

excelent ok

GREAT, CLEAR COMMUNICATION.SOLVED MY ISSUE EASILY.

Go Daddy has always been the best option for domains and hosting. Their customer service is well beyond most other companies. You can actually speak to a live human being 24/7, which is refreshing in today’s world.

GoDaddy has amazing customer service! I have used GoDaddy for years, for many different domains and services. They never fail to make me feel welcome when I call with an issue. I had Jeff today, and he helped me set up an audit on my website which has been acting up. He was awesome. Thanks again for fantastic customer service!

OUTSTANDING SUPPORT SERVICES AND OUTSTANDING HOSTING FEES

I always receive the help I need when I contact support - not to mention that GoDaddy actually has multiple ways you can connect with a real person. Thank you.

The issue I had--not getting my emails for an entire day. The tech was on it and fixed it with me on the phone. I could understand him. I didn't feel like I was talking with someone in a foreign country where I could not understand them--which is the way most call centers work - What more can you ask for.

My Go Daddy representative was kind and patient. He answered all my questions. So helpful! I highly recommend GonDaddy.

I can always count on Go Daddy and their valuable agents to guide me in the right direction. A special thank you to James Sebastian for being a knowledgeable, courteous professional who helped me resolve my issue today!

I found Brian to be attentive, patience and eager to help. With his help, we succeeded in securing my emails from fraudsters.

Devon from tech support was great! He figured out the problem immediately and my website was up and running fast.

Knowledge, and follow up.

Short Wait timeExtreme patienceFriendly Experienced