GoDaddy

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4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
About GoDaddy

GoDaddy

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M Sahani

Jeanicca Marie was a dream to work with. She was able to fulfill every request I had and handled my questions like a pro. She was able to make a difficult situation appear to be very easy. It's nice dealing with someone who not only knows their job but also someone who is great at it too!

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Mihir Shah

Scott was VERY patient and very helpful!!

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Senthil Prabhu

Discriminatory, Deceptive, and Disgraceful — GoDaddy Should Be Held AccountableGoDaddy is not just incompetent — they are dangerous. Behind the slick marketing lies a company that blatantly disregards basic ethical standards, routinely violates consumer trust, and shows an appalling lack of regard for individuals with disabilities or special needs.As someone with a legitimate medical condition requiring reasonable adjustments, I approached GoDaddy expecting a baseline level of professionalism and compliance with accessibility laws. What I encountered instead was stonewalling, deflection, and outright refusal to accommodate — in direct contravention of UK equality legislation and international human rights principles.Their support staff are poorly trained, their policies opaque, and their responses robotic at best, hostile at worst. If you are neurodivergent, disabled, or require even the most minor support adjustments, do not expect compassion, understanding, or lawful behaviour. You will be ignored, dismissed, and ultimately blamed.Moreover, their business practices are deliberately deceptive. They rely on dark patterns to confuse users into overpaying for services they do not need, and once you’re locked in, good luck trying to escape. Cancellation processes are deliberately convoluted, and billing errors are met with indifference rather than accountability.This is not a company that merely “fails to deliver” — this is a company that exploits, discriminates, and obstructs. GoDaddy should be investigated for its practices, sanctioned for its failures, and held publicly accountable for its blatant disregard of basic decency and the law.Avoid this company as you would a scam. They are not fit to operate.Update - Godaddy did not contact me, instead they removed the premium omain names ftom my accoynt (despite me being told that they were safe) and then put them up for auction.They then blocked access to my account to stop me retrieving them, despite me still having over twenty other domain names in my account.This activity is fraud and is illegal.Today (after more than 12 hours 0n calls a chat) the person in the phone stated ‘It is not our company policy to answer questions about your account’, and then ended the call.With regards to my other domains, Godaddy are refusing to allow me to renew them unless I pay for the domain protection (despite not wanting it). They said that I would still have to pay for it and then if I did not want it I would have to request a refund, it is completely crazy.If you do not believe me about tnis conpany, just try to find a complaints number or email - They do not have one, and customer services refuse to take complaints!

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Sagarika Malakar

Super fast response and super high expertise. Best tech support in the tech world.

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RAHUL NAIR

Kathie was so nice and explained everything I was confused about. She was so helpful and I really didnt expect to have such a great experience. Customer service is usually not so great so I was gladly surprised.

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Raju Tulsiyani

GoDaddy has top-notch support. I have been using them for 12 years. I have never been let down.

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Brands Delight

Chris at GoDaddy took care of my problem within 12 hours~we needed to have 2 websites repointed elsewhere! He said it would take up to 24 hours to take place.

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Rishabh Shah

My website on Godaddy has been a success, especially the plans where they make it idiot proof so you can edit your own website. Saved me a lot of $$ on webmaster, especially as the site is updated often, gave me control over it. Their customer service is generally fast, friendly and informed.

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LOKNATH CHAKRABORTY

My issue was a little complicated and the rep was very sure he could help me with my issue. It took some patience but my issue was resolved

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Archana S Choudhary

I had to move my websites to another platform to save money. My guy, Matthew, was so good. Guiding me all of the way, patient and ready to make this process successful

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SANDIP YEDKE

GoDaddy has some of the best service representatives. They remain calm, which is incredibly helpful, and they walk you through each step of resolving or troubleshooting your issue.

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R K Bhalla

I explained my problem to the agent and she took care of my problem. It was resolved very quickly. The only negative was the relatively long wait time to get an agent.

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Harshit Sethi

Gemini was professional and knowledgeable and talked me through the issue promptly.

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Keswi Lami

Chris was very helpful and patient throughout our call. Since I'm not familiar with technical terminology, I struggled to ask my questions properly. Despite this, Chris took the initiative to research my website and identified several issues that I'll need to discuss with my broker and website administrator. Based on Chris's explanation of how it would improve efficiency, I plan to recommendGoDaddy as an alternative hosting option.

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Basavaraj H

The assistant was so attentive to my issue. She helped resolve it and was very patient.

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Himanshu Seth

The Agents are extremely patient, knowledgeable, and professional, You don't get service like this everywhere. Excellent!

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Basit Bashir

The CSR was extremely helpful and patient with all of my questions.

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baheera resources

After trying many times to resolve a "release from Tennant" problem with Microsoft, Scott at GoDaddy understood the problem and got me through the Microsoft gauntlet efficiently with great detail and explanation.

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Inferenz Tech Private Ltd

I had issues logging into my Microsoft email account after I switched my phone over and the lady helped me out quickly and I was able to understand her and follow along on my computer as well. Very happy with the customer service I received today.

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Rani Z

Transparency and ease of access to customer support

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