My only concern in selecting hostinger was that they do not offer phone support. However my chat experience today was great and I know longer have that concern

Febri is an excellent agent and a very helpful person. I highly recommend Febri to help you.

The customer service was exceptional, I have already had contact with them twice and they've been extremely helpful and resourceful. the representatives went out of their ways to ensure my queries was responded to and I had no other questions. Very prompt and professional staff. Thanks again for your help!

The experience with hostinger is great. They help me every time I need to solve problem. Thanks to Joza today for the amazing help to solve a payment problem.

excellent and good the service is too good and their support is very friendly and good peeps they now what to do too good

I just opened an account with hostinger and only have one interaction with their support and the chat was responsive and helpful. I will review more in the future as I have more sites to develop and want to use a best in class company like hostinger.

Great experience, the support team is cooperative and highly reactive. My domain has been fixed.

Great host website and strong customers serveies

Customer Support, especially Norton, was very helpful, knowledgeable and patient in addressing my concern.

Excellent service provided. Timely resolution incase any issue.Convenient in managing the website and even a beginner with limited knowledge can easily create its own website.Reliable host.

Norton answer with personalized images and examples.

perfect snd helpful

Great service. After getting frustrated with the AI response server, I asked to speak to a human. The care was excellent and the rep. went beyond what was required by answering my question, researching the required information and updating it on my web DNS. Very happy with the service.

It would be very helpful if hostinger would provide a single site index page with nav links to each service and sub-service so the first-line support (or users) could quickly find a link or be advised which long to choose by first-line support. Because you change your interfaces based on the clients package they’re running, your support people can’t tell clients where to find links, except by referring to general areas too look (and even then they say it’s dependent on the package you purchased). Put 100% of your links into a taxonomy index page so both clients and tech support can easier find various services or settings pages.Cheers

As the Senior Technical Officer at Metamorfosis 360, a digital marketing and web development agency, I've had the pleasure of using hostinger's hosting services for several of our client projects.Here are some key aspects of hostinger that I truly appreciate:Performance and Reliability: We haven't experienced any significant downtime or performance issues with our hosted websites. Uptime has been consistently high, and page loading speeds are impressive. This is crucial for maintaining a positive user experience and ensuring our clients' websites are always accessible.Scalability and Flexibility: hostinger offers a variety of hosting plans to cater to different needs and budgets. As our client projects grow, we've been able to seamlessly upgrade our plans to accommodate increased traffic and resource demands. This flexibility is essential for any agency managing diverse client portfolios.Affordability: Compared to other hosting providers, hostinger offers exceptional value for money. We get robust features and reliable performance at competitive prices, which makes it a great choice for both small businesses and established agencies.Customer Support: hostinger's customer support team has been fantastic. They are responsive, knowledgeable, and always willing to go the extra mile to help resolve any issues we encounter. This level of support is invaluable for maintaining smooth operations and keeping our clients happy.Overall, I highly recommend hostinger to any business looking for a reliable, affordable, and scalable hosting solution. Their commitment to performance, flexibility, and customer service makes them a standout choice in the market.

I've never had an issue with hostinger unless some malwares found in my website. As soon as I asked hostinger representative Ms. Mayas, she immadiately solved my issue and I am so thankful for providing me one of the best services! In other hosting platforms they usually ask you to do it by yourself but the friendly stuff is always at first class service! APPRECIATE