Overall, I'm happy with the site management interface, which is easy to use and fairly clear. When I need to contact the technical department, I can do so quickly and efficiently.

Apart for the initial misunderstanding of the issue with the first person I made contact with (not Andri) the fix was speedy and customer service was great.

Please fix my problem domain

Sublime, kind and much appreciated support. Hard to find in many companies nowadays. Cheers!

Customer service is really good. I hate that there's no phone number to call but people on the chat are really responsive and the turnaround is quite fast. I had a weird problem with a Google Workspace subscription that I bought with Hostgator, we couldn't make it work but in the end Hostgator will process a refund and I'll try another route. It's good that you value customers.

First day, migrated a WP site. Preview looked OK, but after activating it titles and images related to titles and more were messed up. Got a fast response from support chat and everything was resolved in 20 mins. Excellent start with good support :)

Hostgator has a great and quick support.They replied in seconds for both of my queries.Thank you Tayfun once again! :)

Hostgator is a good website. I recommend it to my friends. Full score for the site: 10 out of 10

its userfriendly and easy to use

Hostgator is the best and easiest way to create website in no time and reasonable fee.

Quick response from the Hostgator team for anyhelp

I had lost all my websites, thinking there was maybe something wrong with my laptop, your help centre solved my problem, telling Hostgator was having problems with my h-panel, so no worries. I hope it doesn't take too long, but that's the way it is.

Great User-friendly site with so many templates and really got a great savings for a site creating in the website builder. Domain was a lot faster than competitors that I have tried in the past too. Have tried many website builders for my clients to update on their own. This platform on Hostgator as Graphic Web designer really helped a new client much better than previous and definately transfer to Hostgator.

there is no way the 5* rating for Hostgator can be real frommy experinceso far,last night, after waiting for ages for tech support for help with enquery about adding another service to take advantage of the current discount before it runs out, the unhelpful person tried everything to discouragevery long delays inbetween each vague answer after vague answer, i tried to be patient think they might be busy working from home or something and may be surfering from slow connection, final staw for me was when they dirrected me to look at a link that is noting to do with what i requered, i know because i have already gone through that before contacting support. i realised that it wasnt thier slow connection, but them prefering to sleep rather than help.so i ordered the srvice from another company who had clear discriptions and options on their site that Hostgator lacks=====================to add insult to injury, now Hostgator is claiming i don't exist, a ploy that i don't see so they can get trustpilot to delete the review, if only you would use the same deligensy to answer tickets, rather than choosing to be unhelping to your clients, i have been polite and held back a lot of my experience about Hostgator so far, but keep pushing my buttons, and i will take my time to give everyone a very detail account of my experiences with Hostgator

He has been quick to respond and respond every question and also has been kind proposing me to let me know later.

Very helpful and patient with all of my questions.