Been working online with servers etc... since 2004, over 19 years. Hostgator is literally the best hosting service I have ever worked with! Period!

I just transferred my sites to Hostgator. So far, it's been great. The transfer occurred in a couple of hours, although they say it could take up to 48 hours, and when I needed the support, it was very helpful and quick.

Simply, Hostgator is the best hosting provider i have ever tried.I used godaddy, Hostgator, and IPage. I can tell you that Hostgator is the king.

Great hosting provider, very active support and good prices

Very patient and professional. Good service!!

In the vast world of web hosting, what truly differentiates a service is the support team behind it. I recently had an interaction with Aliza from Hostgator's support team, and it was nothing short of outstanding. From complex technical nuances to simple queries, Aliza handled everything with patience, clarity, and a genuine desire to help.It's reassuring to know that when you face challenges, there's someone like Aliza ready to guide you. This experience has not only solidified my trust in Hostgator's services but also shown the human touch behind the screens. Thank you, Hostgator, for such a dedicated team, and thank you, Aliza, for being a shining example of what support should feel like.

The service experience at Hostgator has always been good for me, it was no different with Paolla.

I am a compete newbie when it comes to websites, hosting etc. I love having live experts to chat with. They give you links to relevant articles so that you can learn to do things yourself. I've spoken to several people, everyone super patient and friendly. Managed to transfers domains, websites and email to Hostgator myself which I never would have guessed possible. And on top of that I am saving a lot of money by using Hostgator!

Great customer service and replies emails very fast which is important when you're running a competitive tourism business like ours. I moved from Godaddy to Hostgator and fully enjoys it.

Been having issues with my domain, which seemed really complex to fix, however Kayla was an absolute PRO, knowing how to communicate and to provide clear instructions. Great service! Thanks again!

They are happy to talk to you if you want to buy something but there is no telephone support. As I found out, this can be a very frustrating experience, especially when you need help most. For that reason, I am rating them the lowest.

I've tried different hosting companies and I think Hostgator is the best of all of them. Not only my websites load faster with them, but also their customer service is excellent. They have resolved perfectly every question I had so I don't have anything but good words about them. 100% recommend

I have 5 vps servers and there is a constant lag problem. It takes 1 week for them to fix the issues. Then similar lag issues start for all vps owners. Also, vps package renewal fees are expensive and they ask for 2x money for vps renewal fees the following year.they should at least provide some more discount on vps renewal fees for the following year. We will use lag servers and we will pay 2 times the price to renew these vps annually. It is unbelievable.

I have only been with Hostgator for around 3 months and so far the service has been awful. I chose their professional cloud hosting as they promised good performance and reliability but there is constant issues and the sites are down for 3 or 4 hours at a time. I also get notifications from Jetpack, when the sites drop and it seems to be daily at the moment. Even right now, there is a CDN issue which has caused my website to be offline for the last 4 hours. This is not what you would expect from a professional hosting company. The customer service is good, but the hosting is not reliable and i wouldn't recommend them if your business depends on your website.

very poor hosting provider .. website is down for 4 than 4 hours twice in the first month of hosting purchase.. Regret it purchasing.. highly disappointed

Everything run good. The performance is very good.The control panel is so easy to use.The support guys works fine but you need contact them trough email. My only dude is that 2 times in 2 months the system leave the sites offline for few hours.Rare... but, the balance is very good.

2 times in 10 days we are experiencing technical issues with Hostgator. The same server is falling again and again and our websites are down.Only 1 of 5 support members can give you smart advice and solutions.At this moment I am chatting with their support. We had a conversation, he gave me advice, I tried to implement it, and answered. The advice didn't help. Now I am waiting for 26 minutes for an answer. He didn't see my messages at all.So disappointed.I saw the answer below. This is the response:It would be nice if this was a one-time issue. But this is something that repeats. We have the same issue with another server. We have 4 Cloud hostings, a couple of domains, and VPS on Hostgator. Exact same issue happened with another one recently. This hosting experienced this problem for the second time in 10 days.Another problem:A month ago we were told that a server migration was going to happen and that it would last for 3 days. We received an email with the exact time. Migration never happened, and we waited for it, hoping our websites wouldn't fall, checking them for more than 5 days all day long, because not all of them have nameservers on Hostgator. No one informed us that the migration was not going to happen. I wrote a few times before one support member told me that your team gave up on migration. That was very unprofessional.

I'm just working with it, then I will say my opinion

Our office has had problems with Hostgator for days. Today we are unable to work because it doesn't work at all. It's really frustrating situation, we are wasting our time and our clients time. We could lose our client.

I'm deeply concerned about the recurring downtime issues with Hostgator. Our websites have faced outages twice in just 10 days, severely impacting our day-to-day operations and customer relations. For any business, especially one that relies heavily on its online presence, this is far from ideal. It's essential for us to work with a hosting service that provides consistent uptime and quick resolutions to any hitches. I genuinely hope Hostgator takes these concerns seriously and implements measures to prevent such frequent disruptions.