Fiona was Amazing. Provide me full instructions until I'm satisfied. Thank you so much

I want to express my gratitude for the outstanding support I received from Mary at Hostgator. She quickly diagnosed my issues and provided clear, concise instructions to resolve them. Her professionalism, patience, and willingness to go the extra mile made a significant difference in my experience.Mary understands how important ecaguide.com is to me. Even if I'm unable to transfer to another hosting plan, her assurance and dedication have given me confidence that my website will remain operational and well-supported. Hostgator is fortunate to have such a dedicated team member. Highly recommended!

I used this hosting service Last year and then stopped using the The website I made. I realised that I put the wrong email address in to login and then I wasn’t able to access my account because I lost access to the email. I have provided all the evidence that they need After a month of back-and-forth because I needed to request statements from PayPal as they wouldn’t accept my bank statements or an email invoice from PayPal confirming I made the payment. Finally managed to get my statement and I hate everybody sent it to them and I’ve been waiting a week to receive a response about gaining access to my account. They say they will reply to support requests between 24 to 48 hours - It’s been a lot longer than that. In the meantime, they keep trying to attempt to take their annual payment of £158. I can’t do anything about this until I’m able to access my account. I wouldn’t recommend Hostgator As their customer service is a letdown.

Good after selling services, Good time for solving issues, Good interactions on tchat, Clear answers

Hostgator's server is suitable for hosting children's websites, not for professional use. Their support team has zero knowledge; they don't even know what Hostgator is doing. Despite having great developers, their support team is clueless. If you want to point your domain, they don't know how to guide you easily. Overall, the team has zero knowledge and seems like a group from a kids' play school. I don't understand how they are deceiving people.

fast response and effective to solve my issued. Hostgator is the trusted platform , i just done my website migration in a few min.

I tried their VPS server and it was a nightmare. They trick you into believing it has Windows Server and it doesn't. you only can use Ubuntu and that is terrible. It took me 4 hours to figure out how to extract the files and after everything. It wouldn't run my .exe even though I installed Wine.I wish I never tried to switch to Hostgator to try and run my server.Trash.

I am a customer and am unable to get an agent from Hostgator's 24/7 chat for three days now. The normal fields to describe your issue are missing. The search field directs you to articles it thinks will help. I sent an email to the support email address at Hostgator on 6/5/2024 with no response at this writing. The instructions on "Add SSH Key" are not helpful. Very poor experience when help is needed. Three days of not being able to chat for assistance is unacceptable.Update 6/10/2024: I finally received a reply from Hostgator's Support email (5 days, not 1 day). I was given a different set of instructions to move forward with getting an SSH connection. I've been pretty happy with Hostgator just not with the delay in a response and chat that's designed to search articles first even if the article does not fit the assistance you need. As I can tell, the instructions I got to fix my problem was not in an article.

This has been My first web hosting after tons of research I went with Hostgator and till now they have there guiding and leading me whenever I need help. Thank you so much you are the best!!!

Provided clear and a helpful solution to my problem, Once again thanks.

English:I feel deceived after more than a month of attempts with something that doesn't work.Hostgator has a partnership with the Game Panel AMP. In the AMP community they said they are not Hostgator support putting "lol" in everything (am I a clown for asking them for help?) while at Hostgator, they say there is no problem at all.After a lot of insistence on saying that their Game Panel doesn't work, Hostgator told me that the game I want isn't common like Minecraft. If your Game Panel only works with Minecraft, make this clear to the customer and remove other games options.Portuguese-Brasil:Me sinto ludibriado por mais de um mês de tentativas com algo que não funciona.A Hostgator tem uma parceria com o Game Panel AMP. Na comunidade AMP falaram que não são suporte da Hostgator colocando "lol" em tudo (eu pareço engraçado por estar pedindo ajuda a eles?), e na Hostgator falam que não existe nenhum problema.Depois de muita insistência em dizer que o Game Panel deles não funciona a Hostgator me disse que o jogo que eu quero não é comum como o Minecraft. Se seu Game Panel só funciona com Minecraft, deixe isso bem claro para o cliente e remova as outras opções de jogos.About Hostgator answer:Hostgator, the assumptions in your answer are wrong. I used the default and ready settings, just making the minimal changes needed i.e. uncomment the mission rotation in AMP_server.cfg. Yes, i have more questions, when you tested the server have you tried to connect to it with a client? Answer me please.Sobre a resposta da Hostgator:Hostgator, as suposições na sua resposta estão erradas. Eu usei as configurações padrões e prontas do servidor, fazendo as alterações mínimas necessárias i.e. remover o comentário da rotação de missões no arquivo AMP_server.cfg. Sim, eu tenho mais perguntas, quando você testou o servidor, tentou se conectar a ele com um cliente? Me responda por favor.

Hostgator is a great hosting company, their customer support team is always ready to asist in diverse ways. I personally have 2 accounts with them and are up and running. Their easy-to-navigate hpanel, but rich features is best of the industry standard. Thanks for the good job!

Great support, great pricing, fast e-mail.

Makes it very convenient for resellers for setup and handover.

Great experience

Hostgator is really great when you're looking for hosting your website while also ensuring the customer service. They have the best customer service available 24/7. One thing I like about the Hostgator is that they provide hosting plans starting from 1 month which becomes very affordable and risk free as someone who is a startup and building their website for the first time. I request Hostgator to keep up their plans strating from 1 month so that is someone who is not able to purchase directly 12 months plan can easily purchase plans starting with 1 month and can also renew their plans from 1 month. Also I request the Hostgator to keep their 1 month plan in renewal also so that one can easily purchase the same. No one in the market of hosting provides plans starting with 1 month only Hostgator provides which is best according to me.If you are looking for the best hosting provider in market with best customer service I really recommend you Hostgator. Thanks a lot Hostgator and their team. ??