Awesome support 24/7. I can always count on them.

If you decide to chat with customer support, prepare trash can for puke and blunts for waiting and waisting your time...

Just switched two domains to Hostgator, and their service is incredible. I made a couple of mistakes during the transfer and their online support fixed the problems within minutes (as opposed to 2 days for my old hosting company).Great work guys!

Gabriel's work is very good. I am a client who opened my account today and I am migrating 7 websites. Therefore, only later will I have more elements and general evaluation data of Hostgator's services.

it was great to have a conversation with her pls rate her job

Hostgator always has my back during though moments, and there support team always solve my problems.

it's going good was working on my platform for about two months now about to launch soon so really hope everything goes well

Their support team was very fast. In fact, the first time they replied, I thought it was AI. But later, I found out it was a person. They were quite helpful and polite.

1) Responsive Live Chat: Whenever I encounter an issue, their live chat support is lightning-fast. No waiting around—just quick, helpful responses.2) Knowledgeable Agents: Hostgator’s support agents are well-trained and knowledgeable ( especially Yassine ) He has resolved my queries efficiently every time.3) Friendly and Patient: Even with complex issues, Yassine is patient and kind. He really cares about solving the problems.In summary, Hostgator’s customer service is top-notch. Kudos to the team! ??

For someone with zero knowledge about any of those services I find their customer service to be very helpful and efficient, for what I needed I couldn't find a better rate and combined with the customer service they have I feel like they really deserves a positive feedback

Intuitive and easy to use even a beginner like me could understand what to do.

First class hosting with first class service and support

Very nice, I liked it.

Did a Great job - And very polite Service

I am new to Hostgator. I've used other companies in the past and Hostgator support was a breath of fresh air compared to others. I needed support for a technical (technical for me anyway) issue and thought I'd give Hostgator support a try. I couldn't believe how fast and efficient they were. Julius was brilliant. He went above and beyond & sorted out my issue very quickly. Thank you again Julius. I would not hesitate to recommend Hostgator (especially Julius)

If all you want is hosting, so far, 12 months, no issue. Unfortunately, you may want to have email with your business if you host your website. You get the bare minimum for email EVERYTHING and I mean EVERYTHING else is NOT included except for attachments and an email address. What does this mean? If you want to receive email from outside DOMAINS, they must be spotless with email records or Content in the Email OR email domain Reputation. You will find a lot of email is aggressively treated as SPAM by Hostgator's "3rd" party email provider [Titan Email]. There is a NOT SPAM option for email but even that is not a fix. You have to manually captcha an email to SEND IT TOO or it also will be BLOCKED. All in all, this IS NOT a pleasant experience, if you use email for a Business. BUT, you could PAY Titan Email Provider for an ADDON [Premium] to be able to have CONTROL over whitelisting domains that you might correspond with. Otherwise, it is quite painful.As far as Service/Support, YES they are lightening fast on a chat online [ no calling option ] OR it is not offered as of this writing. The chat was very quick to NOT answer my question [3 + hours currently and couning] to find out WHITELISTING a domain is a PAID addon to overcome. My business must choose to manually send messages that are NOT SPAM even after multiple exchanges of emails via FORCED SENDING [manually with Captcha]. My business email records for Sending [dkim, spf and dmarc] are clean and exist. My general email consists of YES 3pm is fine or YES, I received your information. Lengthy review, with support responses in this regard all screen-shotted for Support as required proof apparently of what I just explained here. GMAIL would be a better email alternative or email and hosting would be ok for hosting. ~cheers