Humans are still better than AI. It took a considerable amount of time before I was redirected to human tech support, as the bot and I got stuck in a looping conversation. Human Tech support did it in one shot.

Had a small glitch that caused an email account to be lost. The AI chat wasn't able to assist but it allowed me to connect to a real person and the issue was resolved shortly after without fuss :)

Good hosting, reasonable prices. Excellent support - they quickly resolve all issues online.

UPDATE:If you can reach tier-2 support, you will find real experts who can solve the problem.The 4xx 5xx errors that I encountered without any reason while making changes to the site are gone.Solution; Change the server location (6 hours), if you have a staging site, assign the wordpress db to the domain.........................I'm tired of writing the same thing over and over to non-technical people about the same problem, so I'm writing to trustpilot to get them to take the problem seriously.Their support staff just writes generic answers and won't talk to anyone but themselves to resolve the issue, and they prevent me from contacting their manager or someone else with higher technical knowledge.Eduardo :Hello there,After reviewing the situation, I can confirm that the website is functioning normally and the server is stable, so the issue is not related to the server itself...........Me:Why did you close the ticket?I asked for support because of the random errors I was getting while working on the site.It is not a problem that I encounter on the site all the time, so the tests you did at that moment were successful.After assigning the database to the domain in the db management area, many errors disappeared. You didn't notice this while examining the site.image - [see in my tickets]Just now;I get a 403 error while working on my website (I've been working for 1 hour now)When I log in with VPN, the page opens.My ip address is on the safe list in ip manager but it doesn't work.Video link [see in my tickets]Forward this to your managerI asked for support because of the random errors I was getting while working on the site.It is not a problem that I encounter on the site all the time, so the tests you did at that moment were successful.After assigning the database to the domain in the db management area, many errors disappeared. You didn't notice this while examining the site.Screenshot - [see in my tickets]Just now;I get a 403 error while working on my website (I've been working for 1 hour now)When I log in with VPN, the page opens.My ip address is on the safe list in ip manager but it doesn't work.Video link [see in my tickets]ANOTHER ONE ANSWERED TO EMAIL:Jonathan:Hello there!How are you doing today? ???I just visited your website and can confirm it's functioning smoothly from my end ?????…...ME:Forward this to your managerI asked for support because of the random errors I was getting while working on the site.It is not a problem that I encounter on the site all the time, so the tests you did at that moment were successful.….Jonathan:Have you sent this to your manager or do I need to open a separate ticket for this?ME:No of course, I will use GlobeHost cdn. Watch the video my ip address is blockedHave you sent this to your manager or do I need to open a separate ticket for this?Jonathan:You need to test disable the GlobeHost CDN to verify if your connection with the CDN server has issues because the CDN IP and firewall are different.You need to provide us your IP, which you can verify here:iplocation..... netAfter that, we can verify if there is some block to it.I'll be waiting here for your response ??—>Right after this answer, I asked for help from online chat in Hpanel.ANOTHER ONE ANSWERED IN CHAT:Konstantin:Hello! It's Konstantin here, I'm ready to assist you.Escalate this chat to the most senior technical support specialist.If you cannot transfer the chat; Create a ticket that will be seen by the most senior technical support specialist.Forward this to your manager…..……Write an answer when you find the source of the problemThere can be 13 different reasons for the 403 error and this problem is caused by you. Maybe this technical information will help you:1. Incorrect File/Folder Permissions……..Konstantin:From my side I can see this result: Are you seeing some different one right nowME:I AM BORED OF WRITING THE SAME THINGS TO EVERYONE ONE BY ONEFriend, this problem has been happening to me for a week from time to time, it is NOT IMPORTANT that the site is working at the moment.I do not accept your answer. FORWARD THIS PROBLEM TO YOUR MANAGER.If you are hesitant to ask for help from an experienced person, please give me the contact of your most experienced technical staff that I can contact.Konstantin:Senior specialist is here to help you out, please try to enable development mode and purge CDN cache here: ?Please try it and let me know the result. ————————————————————————————————Now I am waiting for an experienced expert who will not take this article into consideration and tell me to cancel the GlobeHost CDN, but will solve the 403 error caused by the server, to solve this problem.Note to GlobeHost: In your trainings, raise people who are not afraid to ask for help from others.

GlobeHost has consistently impressed me with its excellent blend of performance, affordability, and user-friendliness. One of the key aspects I appreciate is its **superior uptime**, which ensures my websites are almost always accessible without interruptions. Their **server speeds are impressive**, contributing to faster page load times, which is crucial for both user experience and SEO.GlobeHost’s **custom hPanel** stands out for its simplicity and intuitive design. It makes managing domains, emails, databases, and websites straightforward, even for those new to web hosting. The availability of **one-click installations** for popular CMSs like WordPress is a major time-saver, allowing me to focus on building and refining my projects rather than dealing with technical complexities.Another highlight is the **customer support**, which is responsive and helpful. Whether through live chat or their extensive knowledge base, I’ve always found solutions to any challenges I encountered. Their **affordable pricing plans** are incredibly appealing, especially given the features and performance they offer, making them an excellent choice for personal or business websites.Overall, my experience with GlobeHost has been very positive, and I would highly recommend it to anyone looking for a reliable, high-performance hosting provider.

the plans are affordable and the support is so great, especially Guilherme, that guy is great

Tech support agent Jean was awesome. Quick and to the point. She helped me see where my email accounts were viewable.

Amazing expert support and great tools to create websites.

I was having difficulty creating my web site and I reached out to GlobeHost customer support for assistance. Desi was assigned to help me and I explained my situation and what was happening. After a few messages and screen captures to indicate what I needed to do, Desi had me on my way in minutes! Desi was both professional and courteous and I am grateful for her expertise and assistance in resolving the matter.I would recommend GlobeHost to anyone looking to create a web site as the web designer is easy to use and I know from experience that their customer support is top notch and quick to reply and assist.

I've had the opportunity to try many hosting companies over the years, including Namecheap, HostGator, GoDaddy, FastComet, and Bluehost. While each had its strengths, I often found their customer support to be mediocre at best. However, my experience with GlobeHost has been a game-changer. From the moment I started using their services, I was blown away by the combination of AI-powered assistance and personalized live support. The support team at GlobeHost is not only incredibly responsive but also consistently polite and genuinely helpful. They go above and beyond to ensure that all my queries are resolved promptly and efficiently.Their dedication to customer satisfaction is truly commendable, and it has made a significant difference in my overall experience. I can confidently say that GlobeHost stands out in the crowded hosting market, and I wholeheartedly recommend them to anyone in need of reliable and exceptional hosting services.

Building my website with GlobeHost was very easy. I've had a little problem with connecting my domain and they helped me really fast.

Excellent products and services

Everything from the start was so smooth and easy. We couldn't choose better platform for creating web

Big thanks to Sasa who pointed me in the right direction when something wasn't working as expected. It took a while to get to the solution, and she didn't give up. At the end of the day, her solution to use a PHP script worked out.

thanks enginner. tarek he supported me to solve my problem one of the best persons on GlobeHost thanks eng. tarek thanks GlobeHost

great expirence

Great service, Support and UX. As a freelance developer GlobeHost has been my go-to shared hosting service for years now

I like the hosting a lot, and the company is very responsive. Even the AI chat works very well. All in all, I am very happy with it.