I've been worried about the service level I have been getting from GD for the last year. However, tonight's experience rejuvenated my confidence in GD because of Avishek and the process of connecting with the support team to resolve my hosting problem.

The representative was calm with a nice voice very friendly but also went above and beyond in helping me resolve my problem!

The second GoDaddy rep Aldrin was great. He was professional, knowledgeable, professional, patient helpful and he cared deeply to solve my issue. Which he did, rather quickly.Now, the issue was that GoDaddy removed my website (hosted by another company) since I was entitled to free website from GoDaddy. They assumed I would start a new one with them. No interest! What they did was unethical, did not ask my permission and I would venture to say, potentially illegal. My website was down. So I may have lost potential business.Many thanks to Aldrin for understanding the issue and restoring my website. He was the savior! I am now very cautious to recommend GoDaddy because of their unethical standards. Thank you Aldrin for solving my issue.

Very good service

I recentlyly had a highly frustrating experience with GoDaddy’s customer service. As a long-time customer, I rely on the automatic charges for my domains and other services to ensure my websites remain active, as well as I had some questions on selling my domains. However, I encountered some issues that required assistance and reached out to their customer support chat for help. Unfortunately, the experience was far from satisfactory.Firstly, the response times in the chat were incredibly slow. I received responses at intervals ranging from 5 to 30 minutes, which made it very difficult to have a coherent and productive conversation. This delayed response not only tested my patience but also prolonged the resolution of my issues. I might understand that there might be many other customers, but then the support specialists need to pay more attention of what was asked.. Because the support agents repeatedly asked me the same questions I had already answered, showing a lack of attention to detail and a failure to review the chat history. This redundancy added to my frustration and made me feel like I was not being heard or understood.Despite my efforts to communicate my problems clearly, I did not receive any helpful suggestions or solutions from the support team. My issues remained unresolved, and I was left without any guidance on how to proceed. Additionally, I requested follow-up via email but never received any communication, thus so my problems were left unresolved.To improve, GoDaddy needs to address several key areas, such as improving response times, mote impotantly - train support specialists, focus on offering practical and effective solutions rather than generic responses, commit to following up with customers via their preferred communication channels to ensure issues are fully resolved.

Stupid People. Doesn't know how to solve microsoft 365 subscription issue. PLEASE AVOID THIS STUPID ORGANIZATION

Complete bad support waiting around two weeks for my email to set over to outlook!!!!

Godaddy can close your entire account without any explanation.They have Digital Crime Unit... They detect, judge and punish. Which country's law do you act according to?They can seize all domains, hosting and services in your account.This is called extortion..All of the following are corporate sites, but according to Godaddy Crime Unit, these sites can be seized by Godaddy for committing crimes.jotun.market takimyapi.comtakimizolasyon.comsika.market

Norma at GoDaddy is an absolute superstar. Had tried dealing with the issue via chatbot but she far outshined them. Please don’t let her go!

Jason was very patient and spoke perfect English - Very Important!

Go Daddy customer service was excellent. I did not wait long for technical support. The rep was patient and knowledgeable and resolved the issue.

The associates that are assigned to guide you, my associate was Rhynearviu but I call him Nico. Happy and informative getting my email set up. Thanks Carol

Godaddy has some of the best techs in the industry. As a former techie, Tom was efficient, friendly, professional, and, most of all, successful.

Be careful of scams and use legit companies like GoDaddy ??

Can’t recommend enough. Not being a ‘technical’ person to be able to call and talk to a person takes the frustration out of a problem. Been with GoDaddy for a few years now very happy with products

They walked me thru step by step! Great service!

GoDaddy customer support was able to explain the product and downgrade based on my needs.