The agent was extremely helpful, friendly and very efficient! She helped to solve a long time occurring issue that no one else could do!

A wonderful, very beautiful site suitable for everyone

I always receive the best response when I have any questions or issues.

Kevin, Sales Guide, walked step by step through a new small business domain and website. He was knowledgeable and considerate of the initial budget set aside to launch a new website build.

Great and very timely experience getting my domain name set up.

My representative was very help and very knowledgeable of what he was doing. He was able to reverse the extra charges I had been charged without knowing.

Having humans available to answer the phones 24/7 is invaluable to those of us who need support in building a website! Thanks!!

Patient and knowledgeable customer service experience related to my domain management

The support tech was clear to understand, friendly, and smart. He took the time to understand exactly what I needed and walked through it. As a newbie web builder, can't say enough.

Will this feedback actually go anywhere?This is the first time I have ever experienced building a website and contrary to my gut feeling, I decided to set it up with Go Daddy. I now for some reason, have two websites both which are not published and apparently neither can be connected to my purchased domain.This is exactly what I was warned about on most of the website builder forums I researched. I have already spent almost $60 CAD for a domain, a promised free website and security, but that's not enough, now I need to spend $20 a month or $130 per year to publish the most simple website ever. Go Daddy is nickel and dimeing me to death. When I attempted to contact support, I explained the problem in 5 different ways to the Go Daddy representative and they still continue to ask me the same question. I don't know if there was a language barrier or what was happening, but after all of that time, my problem still persists.building a website and now it's going to cost more money and time. If I did business this way, I'd be out of business.What a waste of my time and money. I guess my option is to wait for the 90 days and then migrate the domain somewhere else. I don't generally give reviews on experiences but for a first time user to have such a hard time with zero support, trust me, I will make it well known that no one should ever use this platform againEd Daykin

I called with a domain question. I expected to be on hold forever to get to a representative. It was LESS than a minute! Sheila, my representative was very knowledgeable and helpful in getting done exactly what was needed.

I've been with godaddy many years and during that time controversies keep happening and services keep disappearing or being charged for. SSL has become a chargable service (unless you want to manually re-install Lets Encrypt certificates every 3 months) - it's almost as much as Economy hosting - the "free" SSL is only for a year and almost everyone will sign up for longer because it seems to be better value... domain renewals are especially overpriced, and the "free" email was removed and is now Microsoft 356 which is expensive and a hassle for occasional e-mail, not to mention the lack of transparency and privacy at Microsoft.Up time is very good. Support is usually good.The inode limit is low and harsh and means that it just wasn't possible to get MediaWiki going because of the large number of tiny files for extensions. It doesn't seem great for wikis in general.The main draw seems to be budget websites with heavy upfront discounts, the only renewal deal I ever found was to pay in a different currency and over the years free features got removed before the renewal date so I ended up having to spend more elsewhere for email or going without SSL.SSH needs a manual request to turn on but works fine.Domain privacy protection is not free - unlike some companies especially in the UK which give UK customers free privacy as standard.No renewal energy offering is a major oversight. I found out I could switch to 100% renewable energy with free SSL, free email, free domain privacy, cheaper domain renewal and registration, great up time and support and still save money on hosting so it was a no brainier really. I would have switched earlier but was tied in via a 5 year plan.There's plenty of other big companies willing to offer more that are more forward-looking, have more ethics and are less problematic.

My GoDaddy Steve went way and beyond by helping me with my email problem fir my business. He was so patient and professional and kind due that I am not a technical user. We work together and was able to resolve my problem, that I appreciated Steve time and support also being on a Saturday morning. But it didn’t matter!!! I Thanked Steve over and over. When one step didn’t work he found another Avenue to go to get the problem solved. I appreciate GoDaddy having someone like Steve on staff for my other exchanged vendor had no one to help so I switched over to GoDaddy where I being trying to get this problem solved for three days losing business where GoDaddy with Steve in person on the phone solved my problem and reassured me he know what was needed to be done. Again, Thank you Steve and GoDaddy!!

The customer service representative was super helpful and assisted with all my needs with transferring my email. He also offered and set up an appointment with the website team to assist me with website setup. The service I received today was top-tier and greatly appreciated.

The representative was very patient with my way of processing information as he talk to me in fixing the issues.

Always willing to go above and beyond to address any concerns or resolve any issues.

BIASED REVIEWS!GoDaddy only provides a link to review GoDaddy on Trust Pilot when they rate their recent customer service highly.If you respond negatively to their internal customer service survey, they DON'T provide a link to post your review publicly on TrustPilot.

Top domain name registrar. Ever.

The representative I worked with has shown in depth knowledge of the issue presented before him and actually resolved it.

Amazing customer service, friendly and detailed information