I had a problem with a godaddy managed WordPress hosting, where password reset emails were not being delivered to gmail addresses. The phone agent, Ronnie, logged into my site with me on the phone, and looked at the list of Users and email addresses, sending password reset emails to gmail and non-gmail addresses. Turned out it was a lack of an SPF record. At first he thought the SPF record for the domain was good enough, but the site is actually hosted on a sub-domain, and I told him I had read that sub-domains and domains have their own SPF records. So he added a record for the subdomain, and in propagated within 10 minutes (so I could see it on mxtoolbox.com), and then the password reset emails got delivered.I guess I should add that a few days earlier I had used their text message support to report the same problem, with no success, They don't give you their name (and I didn't ask). But the agent really didn't seem to understand the problem, or how WordPress password reset or spf records work. I only tried the text message support this one time, but I have called tech support a number of times over the years and it's always been an excellent experience. You can get to a real human pretty quickly, they speak English clearly, and they very knowledgeable and helpful.

Never Ever Trust Godaddy !!!My account has been closed and all my Domains on which I have been working for 2 years are on Sale with 10x price. First of all, I got an email that one of my domains has been blocked due to some kind of abuse and that domain was not even hosted on any of the platforms. 0 data Got the abuse as It was having nothing. After 2 minutes I got 5 emails that all of my domains were removed from my account and when I tried to log in to my account It said that my account had been locked !!!!. If there is any issue with a single domain then why did you block the account and make all my domains for sale for almost 10x price? They are just scamming people. When I contacted customer support they generated the ticked and then no response. Every time I contact them the new person provides me the new solution. One says to reset my password. One says to send email to technical team !!!

Prompt assistance from Alan, who was super easy to work with and fixed my problem really quickly. I have been putting off calling thinking it would take ages to fix my error, but it was done quick and easy.

Hi, Neptune Network company committed a big fraud through your site, stole more than one billion dollars of people's money and does not answer to anyone. Fraudster to complain

Absolutely love the customer service reps they are always so patient and so kind!

Customer service is key when signing up for a new service. The representative I spoke to was very helpful and thorough and patient with his explanations to all my questions.

New experience less stressful with devoted answer givers.

Friendly, patient and able to resolve my queries

Erica was superb in helping me this evening. She help me with the issue, I’m having with my domain. She went above and beyond to find the issue that I’m having with my domain. I will have to wait 24 to 48 hours to see if the results she put in the system has really fixed the problem and my domain is connected to my website is working!

Rob at customer service made my experience easy and informative. Great guy.

Yamin did great. Always a live person works better. Yamin's friendly attitude was very easy to work with. He absolutely is a great representative of Godaddy! Thank you also for quick response to my call.

I have some changes with my transaction and the rep flawlessly resolved the issue. She’s very knowledgeable that made everything easy. I would highly recommend GoDaddy to my family & friends.

With GoDaddy, you get to speak with a real person. They sort the issues out without delay and you can get on with your work. Unlike the issue I have with Google and you can't even speak to a living person.

Excellent customer service

Great Customer Service, Knowledgeable and Helpful

Honestly their customer support is so incopetent. I've been dealing with them for days and not only they didn't help, they just broke my entire website.As classic, they keep bouncing me between teams and nobody is taking responsibility for what they've done. Instead of helping, they destroyed days of work for an almost perfectly working website.

I am incredibly angry with this company. I am trying for weeks to get a refund for a mistakenly added product. It is impossible to contact them via email. they advertise that they have a chat but it is not possible to connect. I called them 3 times every time waiting for 30 minutes to connect and another 40 mins while they were trying to solve the issue which they could not. Afterwards, they promised to contact me with a solution and they never did. So I had no other choice but to call them again! It is a total joke - a website provider does not have an email address?! NEVER EVER use their services.

I had a list of 10 questions, which became 20. All the way through, Adil, the agent I was talking to, reassured me it was okay, and that he was willing to go through all of them. I learned much about building my website within that phone call. After talking to him, I was confident enough to finally publish my website. So thanks, Adil.

Great service, very clear instructions on how to set up domain name and email addresses. Super friendly too!