esaly reaching costumer service representatives and very helpful service

I had the worst experience with GoDaddy, both in terms of their service and customer support. I tried to purchase a domain for my business, advertised on their website as £25.99 for a 3-year term, excluding VAT (£0.01 for the 1st year, then £12.99/year). Despite attempting to make the payment online three times, it never went through. I reached out to customer support, and that's when things got even worse.Komal from their team assisted me, processing the transaction on my behalf. However, I was charged £32.97 excluding VAT, which was not what was advertised. I spent over an hour trying to explain the discrepancy, even sending multiple screenshots to show the error, but Komal couldn't grasp the issue or perform a simple price match. In the end, I had to request a refund.This entire experience was an absolute waste of time. I will not be using GoDaddy again. Avoid making payment via customer service at all costs!

Always there to assist with your stumbles

Very helpful and made it clear and understanding what it was that I had done wrong and cleared it up for me.

Cesar was great

The support rep I spoke with today was fantastic! He knew exactly how to fix the issue and made it painless. Thank you Travis!

Had GoDaddy build a managed WordPress website. It was only a handful of pages. They installed and built the website with their in-house plugins. When you ask a year later why the plugins have gone out of date and can't be updated via the plugin page, they say you must pay for a premium plan to keep the plugins up to date. They leave their customers with the option of... Risk getting the website hacked because of the out-of-date plugins supplied by them to design the website. Pay more than originally agreed to maintain the site in its current format. Disable the plugins and lose the formatting, appearance, and overall layout. Rebuild the site yourself. I am sorry but that is not right.

Great and fast service since I created my talent agency's domain, more than 8 years ago!!!

Tracie was more than helpful, enjoyed speaking with her and is asset to GoDaddy.

“I am extremely pleased with the service I received from the technical support team. They assisted me with my domain issues, and I was back up and running in no time. I highly recommend GoDaddy to anyone looking to expand their services online.”

great experience

I am setting up a new system with systemio and using a Go Daddy domain. Along the way of somehow made my domain not published/not working. And was running into a lot of roadblocks. One phone call to go daddy and about 25 minutes later everything was fixed and now just waiting 24 to 48 hours for everything to go through and be set up for success! I love that you are able to doing a chat or Following guides because this was a lot more seamless talking with someone and second frustrated with a computer or the guidelines not helping you the way you need help.

good experience. fixed!

Searched for a domain. Saw it was available, so proceeded to arrange for web developer and other prep work. Came back shortly thereafter to purchase the domain and all of a sudden it was taken and GoDaddy asked for a broker fee to pursue the purchase. I am pretty sure once you get interested in a domain and unless you grab it immediately, it is taken by either some entity that monitors the domain search, or some GoDaddy internal department to increase profits.

I received excellent customer service / technical support from Florence at Go Daddy when I needed to set up a sub domain.

Jay was very helpful. It was an easy resolution

Every time I call their service reps nail it and always resolve the issue in nano seconds! Best tech support anywhere in the solar system!

would not refund a domain order renewal from 10 days ago. have been a customer for over 15 years. would not recommend.

Wojo/Kevin actually took the time to explain to me what domain parking was and how I can make money from this program. I never even realized I could make money!! And he recommended the 3 top rated sites to sell domains that I own. I had previously never heard of Dan.com. He also had some suggestions on how to price domains. Super, super helpful!! One of the best GoDaddy Calls I have ever had.