I've had multiple frustrating experiences with GoDaddy's auction platform. After winning several domain auctions and completing the payments, the domains were never delivered to me. It's been over a year now, and despite numerous attempts to resolve the issues, nothing has been resolved.What's even more disappointing is the customer support. They initially responded to my inquiries but then stopped replying altogether. It has been nearly impossible to get a hold of anyone who can provide real assistance or explanations. The lack of communication and accountability is incredibly frustrating.Instead of receiving a proper refund to my original payment method, I was offered in-store credit without my consent. This is unacceptable, especially when the fault lies on their end for not delivering the domains I purchased.I expected better from a company as prominent as GoDaddy. Their auction services and customer support need significant improvement. I hope they address these problems soon so other customers don't have to go through the same ordeal.

The customer service representative I worked with at Go Daddy was knowledgeable, helpful, friendly and quick. He solved my problem, and was nice and pleasant while doing it. Five stars!

Marisa was very helpful and professional... Excellent customer service!

Awful customer service. Basically, they don't offer customer service anymore. I faithfully used GoDaddy for all my email and domain names because they had wonderful customer service and now it is the complete opposite. Forget about ever talking to a live person. There is no email address to send an email to a customer service department. All they offer is Ai text or chat and Ai just does not understand anything at all. They lost me as a customer after 20 years. I am looking for another place to host and buy domain names. A place where you can actually speak to a real live person. NOTE** After writing this review I receive an email a Customer review person to click a link to talk. Haha..the earliest appointment to talk was 4 days out. I then write back saying, this is exactly what I meant. He did call me to give me, NOT to fix the problem but to give me excuses as to why they don't provide customer service any longer. They've gotten too big for their britches and don't hire people. They are trying to improve their profit margin by having ai bots and not people.GoDaddy, you do whatever you want but I will not be paying premium prices for discount services.

Third class service....always frustrating with hidden cost

Salvador was very helpful and patient with me, he took his time making sure i understood everything.

spoke.to staff members yesterday at go daddy they were very helpful and polite.

I can not say enough about Reynold he was very professional. Listened to the problem and fixed it in record time! Thanks again Reynold Apolo for your service and guiding me in the right direction.

The support rep was top notch. He was helpful, knowledgeable, empathetic and professional.

Go Daddy covers everything for me business related from websites to emails and always knowledgeable, patient, kind and helpful!

I'm not a techie, I never thought I could build a website, but with GO DADDY.COM it made the experience worth it the site looks professionally done. Thank you Go daddy!

The person I talked to was very nice, and informative. The only thing I did not like was he told me the detail of the deal going on, then went straight to I'm going to run your card put this on your card. Did not ask if I'd like to go proceed with the deal. I have dealt with go daddy for many years. But did not give me any options in this situation.

Kevin was very friendly, extremely helpful and took the time to make sure I was getting all my questions answered. He made the process very beginner friendly for me.

The representative was amazing. Very thoughtful and willing to go through all the questions and details. Have been a client with many domains, sites and services for 18 years and have no complaints. But Fred was outstanding.

If you're old enough to know the phrase, "This one goes to eleven," then you might understand how I feel about Ted. Amazing!!, comes to mind. He taught me so much and really broke it down. He opened my eyes to what I didn't even have a clue was, or really wasn't being done or how my domain wasn't even protected. Far too many things to recall, AND I felt taken care of like never before when it comes to customer service from a web related enterprise. Thanks Ted. You ROCK...Detroit style ;)

Quick response and friendly customer support. Always helpful.

Had a very efficient, polite, patient and supportive tech support person who resolved a difficult website issue!

Addison was fast, friendly, and knowledgeable.

Good customer support with "Joe", nice to talk to and walked me through finding information my (dumb) self should've been able to find.

It’s was very good experience and excellent customer support and service