Very nice interactions - solved my issues within a very short time and the conversation was very cordial.

Good customer service is becoming a rare find these days. But my recent call with Godaddy left me very hopeful. Marian was so helpful and pleasant on the phone. Quickly resolved my issue and left me feeling like a truly valued customer!

Absolutely horribe customer service and tech support - I've been with Godaddy for OVER 25 YEARS AND I'M QUITTING THEM ASAP. They LIE about everything and their tech support is in the Phillipines and run by people who can't speak English hardly at all. NEVER EVER DO ANYTHING WITH GODADDY.COM.

The fact that my problemWas resolved

Long wait time but fixed my problem right the first time and easy to understand.

Francis did a wonderful job getting my domain working.

For creative video YouTube

The customer service department is very helpful to resolve my problem.

Great for buying domains, but in my experience it's not worth paying for any of the other stuff they try to sell you, like "domain protection" or Microsoft 360 (you can use a custom domain with pretty much any free email provider like gmail).

Excellent customer service- especially bearing in mind I am not technically gifted, Leonila was patient and helpful in getting my problems resolved

Terrible. If you are using this for any type of business, don't.Service over the last year has been awful, especially in terms of email, and various website image issues. Temperamental is word of the day. Emails seem to have disappeared at the moment.Looking online, they have become extremely expensive compared to other providers.Now on phone for over 30 minutes on hold.

The support services are very poor. Every request, such as changing DNS, updating phone numbers, or emails, takes more than 48 to 72 hours. other services take less than 30 min. And I am not getting OTP by phone most of the time so I have to call ISD and they said without OTP they can't help.

I've used godaddy for years for websites to sales in person. I guess because I didn't use the pos system enough they deleted my account for inactivity but still allowed me to take a $193 payment on 2/18, I noticed an issue when the payment didnt hit my account like normal, so went through all the paperwork again to reactivate my account. Was told on the phone that everything was done and looked right but the application was under review and they could tell me anything I just needed to wait. I just noticed (3/1) they voided the payment on 2/26 after my application has been under review for almost 2 weeks. I don't get it, I've been setup with them for years. Now I have to track down the customer and hope they make the payment again. Not to mention the web page prices have gone up 33% a few months ago, from $35 to $45 with no warning. I'll spend more money with another company vs ever doing business with godaddy again. They want to make taking payments a nightmare and increase prices that much on the webpages, it was $30 at the end of 2023 so a 50% increase in a years time is ridiculous.

Compared to others GoDaddy has been very successful and has made many improvements with customers satisfaction

Long wait time for customer/tech support. Rude associate, most are more focused on sales.

The representative Allan was thorough, kind and efficient.

I had to contact Go Daddy recently after just setting up an account for the first time. The lady on the phone was so helpful and patient with me. There was a lot I didn't understand and some information I had to look for before she could help me, but there was no pressure to be quick about this and she made sure I understood all the answers to my questions and that she had helped me with everything I needed. I was really impressed, because often I have had the experience with other companies of it taking ages to speak to someone and then I don't understand the jargon they use. It was a refreshing change.

I beg people to avoid godaddy all service. I had same problem like their hosting service is the world poor ever. As a developer just to install any cms demo it wont work, you can not develop code. They provide cheap server as always. Try to use hostinger, namecheap.Can I complain to stop this poor company to somewhere so that they can not provide poor server to people? Any idea?RegardsWordPress developer

I had an email issue. Called GoDaddy support. The representative walked me through the fix (it was a Microsoft problem, not GoDaddy.) it is the best, most helpful support call I’ve ever made.

Thanks for the supportive and friendly service from your staff Sergio today. Very patient and helpful :)