GoDaddy

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4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
About GoDaddy

GoDaddy

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GoDaddy
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Chaiya Kheer

You have made everything easy and the support staff Daniel was soo very helpful

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CHETAN BHAT

Jonathan was the best customer service person I have dealt with in a long time. He took the time to look over all of the products our company has and found a couple of areas that needed changing. Due to that we save money and now I know when everything will renew and at what price.Awesome job, can't thank him enough

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Rohit Ware

Thad was Patience, knowledgeable, easy to understand.

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Barsha Nipaa

very polite and great professional service

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Sudha Sk

Over the years, have always experienced excellent customer service from GoDaddy!

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Ravi Puri Ashish Sharma

The agent actually pretended that he could not hear me and disconnected the call. I am upset with Go Daddy and sharing my frustration. I guess that is not important to Go Daddy or its agents. I have my website site on auto renew and it did not auto renew and was about to cancel even though I have an valid credit card. This is not the first time. Go Daddy needs to get it together. TERRIBLE!!!!

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Shreshta Neena

So they closed my account for "risk factors" even tho i provided all the information that they requested to prove my business is legit. I did nothing wrong. i don't understand why they closed it.

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Neelima Chompe

At this point, after 20 years of being a customer, GoDaddy has lost all of my business today. I decided to try out their website builder tool and I was blown away by how difficult it is to work with. It has been two days, and I am still trying to figure out how to upgrade to remove GODADDY ADS from a website I have paid for. Even after chatting with 2 agents, it is still pending because they don't understand how to do it either. I'm in a chat right now with an agent, and they said they're checking with their team on how to do it. Seriously?Update: They just quoted me $971.35 to remove ads for 5 years. I wish I could give 0 stars.The price of GoDaddy at this point feels like a ripoff. Imagine having to pay $100+ per website for security features that should be standard because you care about your customers and their users. With this newest website, I'm already over $200 for a 1 page website. Insane.The new UI on the GoDaddy overview pages is horrible and finding the most simple features requires talking to their AI chat bot. I also notice a lot of new reviews for GoDaddy, and most of them have nothing to do with GoDaddy or they sounds like ChatGPT. I 100% believe they are not real.

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Sparsh rastogi

The support team is always there for me. I haven't needed much. They let me know when my renewal is up and any other reminders I need. Thank you.

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Shivaji Panala

Sorry the company has gone downhill in the last years

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GANESH KASARAPU

I have been a loyal customer for over a decade! I have never had a bad experience.

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Prem Kumar

Tom, Got it done what I needed done He was awesome

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Swe S

Yofranco/John was really understanding and knowledgeable. He helped me with the problem and sorted it quickly. Really appreciate his help! Thank you!

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Sunita Dewa

Answered all my questions and walked me through everything.

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JSR Solutions

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Runali Mane

Today's experience was smooth, even though my first call got disconnected. I received a message to call back and someone will be able to assist me, and she did just that! Ms. Chein & AJ took great care of me and I'm forever grateful!BBell

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Inderneil Grewal

Michael succeeded easily where others could not in hours. He was calm, patient and knowledgeable!

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GUNESH ECHAKE

Great customer service and easy to work with.

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Akash Singh

I had a security issue that needed resolving, and when I got on with Josh, the customer care technician, he found another concern that needed addressing - even though I'd never done anything remotely like what needed to be done, he calmly talked me through managing DNS records and made me feel like I was competent - which I am not!! He was great!!!

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Moddassir Ahmed

I recently tried to purchase a domain through GoDaddy and was left extremely frustrated by their pricing as it would change as I'm trying to make payment and customer support practices. I was dealing with a situation where the same domain was being shown in two different currencies during my checkout process, which created confusion about the real cost. To make matters worse, the price changed not once, but twice, during the transaction.I reached out to their online support for some clarification. Instead of directly addressing my concerns, the representatives repeatedly avoided my main question, giving vague responses and telling me there was nothing they could do about the problem. It seemed as if selling the domain under inconsistent conditions was more important to them than resolving my issue. I eventually managed to get the problem sorted out on my own, but only after a lot of unnecessary hassle. (i gave up and when to crazydomains awesome straight forward no screw around with costs, and I didn't even need the online help lol)If you're looking for a straightforward and transparent domain buying experience, you might want to consider alternative providers. GoDaddy's chaotic pricing and lack of proactive support left much to be desired.

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