It is good experience to work with Ian, and he gave me much help to solve the problem

Excellent customer suppor by Natalia. Thanks

Great customer service . Thanks Jean

My experience with Big Rock has been amazing. From exceptional web hosting to fast and efficient customer support. An all-round winner. Highly recommended.

WORSE HOSTING COMPANY EVER !!! 1. worked on one of my websites for hours - Big Rock decided to perform a server move / upgrade - no notification - they moved my OLDER version of my sites - so HOURS OF WORK down the drain! 2. trying to talk to their " live chat" brings no results - first you talk to AI , and than when being " transferred " to an agent - no one actually comes to the chat - for hours !!!YES - THEY ARE CHEAP - BUT SLOW & HORRIBLE !!! I AM SO MAD, I WISH I COULD SUE THEM ! LOOKING FOR NEW HOST NOW :-(

Glad I switched to Big Rock. They have been way more helpful than my previous host who took days to respond to any questions.

Shifa from Big Rock was awesome! I had major issues with updating the latest version of WordPress to my website, but Shifa found the reason why it wasn't updated and solved the issue. Saved my day!

Wrongly Suspended Domain, Even After Telling Purposes They Still Told To Connect With Third Party For Un Suspension, As i work with bulk domain need them for monitization for games, while i request and ask for un suspension and request to re solve and unsuspend as there bulk domain request was impossible, still they dont help, dont go anyone,

Simply..Amazing products, service, and support. Arianna was the best support I had across Big Rock.

It was a great experience of getting support for an email issue. I got the quick and best service. Thank you Big Rock, Thank you Myla for the quick response.

I like the interface. It's intuitive. If I have questions, I find what I need to resolve these.

Thank you very much Emily for your fast, efficient, and friendly attention.

The restriction against web managers like me--I was happily embedding code (just recently enacted) was a huge PIA!!!! It took us weeks of negotiating with the current owner who is busy guy, then when he set me up, he set me up as ME IMPERSONATING MYSELF and then enabled a social log-in that prevented me for logging in as the new owner. Another PIA. Your customer support reps offered a flurry of suggestions, none of which worked, when a simple password reset would done the job and saved me 24 hours of angst. You're getting this 3 star review because I've been satisfied in the past. Also the prohibition against easy site transfer JUST because the site was built with your own Big Rock Sitebuilder, what is that? Makes no sense.

Big Rock is really promising.It's User Interface,It's Pricing,It's ServicingIt's Performance.None of them are disappoint me.

Management is really easy and site and domain migration are quick and easy. There are many options available to make your site quick and efficient. I recommend it and will never abandon Big Rock again

take care customer so well website run very good