The worst hosting company iv ever worked with.. Suspended my hosting for no reason. They are trying so hard to not send me the files of my website too. Im never ever recomending for yall to work with this unlegit company…

At first attempt, he knew the issue and in second attempt he fixed. Thanks Lucas!

The human interactions have been absolutely great, but the AI wall that you have to get through before that are annoying.

Big Rocks are frauds. They draw us in with low prices and once in, give you the mere basics, Then they upsell you on things at fraudulent prices. I purchased a hosting package that said it includes a free email. However, when I went to add the complimentary email. The free option was not obvious so I thought I had to purchase the email, so I did not question it Two months later, on today, I was going to purchase a new domain. They advertised price was $7.99 yr. On a 2yr plan at check out, the total was $ 24.95 at check and on a 3 yr plan at checkout the total was $47.98. I initially contacted them to ask what are the undisclosed fees or charges. This is when I was reminded that I paid for an enhanced email upgrade I didn't need. Because, the free option was not readily obvious. I asked them to see if I could get a coupon code for the new domain. Being that they knew they promoted the inhansed email over the free option and it was too late for a refund. They just stopped communicating. Not a good company, they are not good people. I guarantee they are not a USA company. They have NO integrity in their operations. I rather pay more at company with integrity. You will end up paying more in the long run with this host stinger.

i am happy good experience

i am writing this after one year of service by Big Rock. Services by Big Rock is awesome.

Good service and price.

Big Rock does everything you need and more. I've decided to use them exclusively for all my hosting needs.

I purchased a Big Rock VPS package for two years, and it was supposed to allow me to transfer the VPS from one location to another once a month. However, when I needed to do so urgently, I found that this feature was not available.The only option provided was to re-install the VPS, which would wipe everything, including the snapshots. This meant that I had to manually back up everything and then upload it again, which was extremely inconvenient and difficult.I'm confused as to why the option to transfer the VPS from one location to another was removed, especially when it's a useful feature for moving files and snapshots.Its a horrible experience and I will not use their service again. Never I will suggest someone to purchase hostingeer. Even support team is not helpful to this from there end

Big Rock has been an exceptional choice for my website needs. Their intuitive platform made domain registration and hosting setup a breeze. The uptime has been stellar, ensuring my site is always accessible. Their customer support is prompt and knowledgeable, resolving any queries with efficiency. Affordable pricing and robust features make Big Rock my top recommendation for anyone looking for reliable web hosting.

1-Poor Techincal Support2- Their technical support updates their system or adjusts errors and then they make errors elsewhere on the site and it happened to me twice in two different locations.3- My domain is from another operator and linked to the company's e-mails and server on the Big Rock platform and their DNS makes many mistakes and the company's e-mails have been stopped more than once due to the technical weakness of the Big Rock platform4- Yesterday I spent the whole day solving my problem inside the Big Rock platform and at the end the problem was solved and their technical support did not provide anything. At the end of the day, I find that the other site of me was separated from his domain and he does not want to connect again. The biggest problem is that the domain of the site is inside the platform and the quick solutions page says please go to the operator page.

I'm creative web developer for more than 20 years and Big Rock is for far the best hosting service i ever used

10 im so hape to use this

The customer support is the worst I've ever experienced. They have you interact with a chatbot without informing you, making it seem like you're talking to a human. This wastes your time and fails to address your specific questions. It is unacceptable to be misled in this way.