Cool as ice.The best ever

Host support was useful today, just needed to wait a little and perhaps do some work once guided. There is a great speed for a super low price, esp. for three websites at one time.

Costumer service is good, very helpful during my first week

I was stuck with the issue of Hosting suspension, there chat support was so quick to provide me solution. Super express service. really appreciated!!!

best hosting ever i have tired many hosting for my client but this is the best

Big Rock offers competitive pricing. However, I faced an issue obtaining specific documentation required for my business operations and compliance with local regulations. Despite multiple requests, Big Rock was unable to provide this document. I hope Big Rock can address this issue in the future to better support businesses with international tax compliance needs. Update 9 Aug: Thank you for your response. I appreciate Big Rock’s efforts to address my concern.To clarify, the Certificate of Residence (COR) provided does not meet the tax compliance requirements for my business operations.I hope Big Rock can consider providing accurate, location-specific documents in the future to better support their customers in expanding their international business operations.

I have recommended to all my clients, amazing service and a large number of features, such as SSL, unlimited bandwidth etc

My website was down for three days, and when I contacted support, they didn't inform me that the server hosting my site was undergoing maintenance. This led us to believe that the problem was with the site itself, and we ended up deleting the entire site and starting over. After wasting money, effort, and time for three days, we found out that the server in India was under maintenance. Their only response was that when the service is restored at an unspecified time, I should move my site from India!!!

Agent Alfa is very helpful and efficient with my enquiries. He deserves a pay raise and a promotion! ??

The best customer service! Everytime i have a question, the response time and communication is great! If there is anything, it get's resolved quickly. This is what a good hosting service should be like!

She was attentive and helpful, she helped me solve the problem

Terrible support and technical team, they cannot migrate files & database correctly after paying for this service.

Being a novice in building a website I made mistakes in the process of naming my domain and trying to get started. Catalina was right there for me to correct my naming mistake and advise me in how to proceed. She even provided me links to try to get up to speed on what I was trying to do. She did it all with patience, empathy, and a good sense of humor.

The customer service is great. This is a great starting site for new developers.

Changed from Gandi.Excellent customer support, the chat is available and the interface is easy to use. No regrets, competitive pricing and great performance.Website or domaine names are transferreed seamlessly.Really good for people who run a business but are not IT experts. Recommended.

excelente atencion, disposicion y actitud de los agentes de soporte, gracias

I enjoyed their service and prompt support always. Great hosting service.