...for a non-techy client, I was over my head without knowing what to do. But the customer service via chat has my back and yours. You can ask them or the AI anything about your site and they will try to help as humanly possible, especially if you have a million things to do and can not afford to hire the "guys" in the tech sector and at the same time a startup with no capital. The case of a dodgy plugin that took over my site for a false backlinks was banished effectively.

This is the fourth year I'm using Big Rock. Great service, support team is very responsive.

answering queries as soon as possible and trying different ways to solve at any cost and satisfy customers at the end. Being more polite and being patience no matter how long an issue takes to resolve.Thank you.

?????????? Excellent Service and Outstanding Value!I have been using Big Rock for my web hosting needs for over a year now, and I couldn't be happier with their service. From the very beginning, Big Rock has impressed me with their top-notch features, reliability, and excellent customer support.Affordable Pricing:Big Rock offers some of the most competitive pricing plans in the industry. Despite their low prices, they do not compromise on quality or performance. This makes Big Rock an excellent choice for both beginners and seasoned professionals looking for cost-effective hosting solutions.Performance and Uptime:The performance of my website has been consistently outstanding. Pages load quickly, and I have experienced virtually no downtime. Big Rock guarantees a 99.9% uptime, and they certainly live up to this promise. My site is always accessible, which is crucial for my business.User-Friendly Interface:The control panel is incredibly user-friendly and intuitive. Whether you are a tech-savvy developer or someone new to website management, you will find Big Rock’s interface easy to navigate. The one-click installer for popular CMS platforms like WordPress is a huge time-saver.

thanks to ivan! he’s the best!!

Excellent experience, mainly because the service works perfectly and I see help on the platform with examples to carry out web programming tasks and that makes it much easier for me to get started with work on the Web.

I only have acess to your control panel via mobile earlier tofay I couls create a subdomain and install a 2nd wordpress installation.I think My account might have been hacked. The wordpress menu has dissapeared and the creation of subdomains

Big Rock provide great service for Domain buying related things. Happy customer :)

Live chating and its solved

I had a payment dispute with them, they refunded my payment within the promised time, overall customer support was great, spoke to Reyza and Dahita. Good job guys and thanks so much all of you.??

best services

Very good experience!

great experience

I mistakenly ordered hosting services and when I realized my error I expected to get the runaround. It was only $200 and I almost let it go.They had emailed me a confirmation and when I clicked the link I was able to ask for a refund. They replied wihin two minutes and two clicks later...problem solved.

It's a great price for a great product. Customer service has been easy to contact and has resolved my issues quickly. I would recommend them.

Yes, adding you to the list of websites, I can 5X my money power.

Great support team with fast responding on mails.

i likey, yummy

Did a mistake on my end that caused my website to not work and a staff named Agne helped to fix my issue perfectly super fast. Now I feel Big Rock is so reliable I feel comfortable using it for the long run!