Very fast response and very professionally resolved our issue.

Best plugins for my experience

It's the best hosting support in the world, people are always kind, and they always solve all kinds of problems. the best thing is that everything works perfectly.

Although Manuel for the hotline was very friendly and willing to help (as all the hotliners I was ever in contact), he wasn't able to solve my problem because during one of the last hpanel updates, an important functionality (create an independent vhost for a subdomain website) which I used to better organise and isolate different websites on my hosting was suddenly removed. :-(Edit: Manuel contacted me again and provided me with an alternative solution. Thus, I increased my rating from 3 to 4,stars.

Online chat support provided lots of suggestions. But in the end I solved the problem myself. The newly introduced File Manager behaved slightly (and unexpectedly) different to the Windows File Explorer and MacOS Finder. I was pleased when the support person promised to take this up with the UX team and look forward to hearing the results.

Good VPS Services.Cost is not hight other hosting provider.

you guys are amazing so friendly and responsive

The customer service is just amazing! I am not a tech guy and they are following me step by step, patience and always clear. It's also super fast. Recommended to anyone looking for a great service and stunning performances (the website speed doubled!)

I've worked with three other hosting companies in the last few years. All of them were good, Hostgator is better. I've transferred my company website to them and everything is running well. (By the way, if you're considering Hostgator, get Titan email!)

Amazing! I recommend!

Compared to other hosting companies, their services are fast and of high quality.Customer service is fast and solution oriented.Thank you to the Hostgator family for providing an excellent experience.

Today I needed help and requested it via chat. In a few minutes, with the help of support, I was able to solve the problem with my website.

Solid shared server hosting at cheap pricing. Chat support so far is good and responsive too. Two things that probably worth to take note:1. You have to request to increase the free SSL (not sure if that's have changed now?) 2. There's no GUI that shows the usage info from the cPanel that sum up the usage info from all the websites under your account. Only able to check for each website.Otherwise so far so good.

My website is not active and I don’t know how to fix it!

This is the first time i'm hosting a website with a custom domain name. Thou i know a bit of coding, but 3rd party softwares to edit web pages like wordpress is awesome. Took some time for me to get the hang of it thou. I didn't know where to get help, but your email, chat and facebook group about wordpress helped me a lot. Thanks for everything to all Hostgator team. And regarding if you (Hostgator) is better or worse than others, i have No comments, as this is my 1st time to use hosting services. Overall, i'm happy with the services from Hostgator. Thank you all.

Fast help, we figured everything out in one day.