Very advanced services, easy payment, good customer service

Direct and immediate answers to quetions

For those who wish to engage Hostgator, do note that their VPS is unmanaged which means they do not provide any kind of tech support even if you encounter technical difficulties.This is exacerbated by the fact that their VPS interface is subpar compared to that of AWS. Therefore, do not use their VPS unless you are an experienced system administrator and you can troubleshoot technical problems yourself.

The ordering and activation of services was super easy!

I just started to transfer my existing VPS to Hostgator and the guiding by the Hostgator staff is excellent and absolutely competent.

Hostgator not only hosted my personal projects at a cheap price but also included many tutorial videos to help me clear away the small issues I encounter here and there. While it is not perfect, I believe it is well suited for new starters like me. 10/10 Great service.

Super easy to use; LOVE the website builder; affordable; easily integrates with other programs (e.g. digital calendar programs).

I used different domain and hosting services, for more than 5 years, Hostgator is one of the user-friendly platforms. I really like the easy, simple, and clean interfaces for all the functions.

As a small agency, clients matter the most. Customer support doesn't realize that if my server has an issue it affects many customers. I have had an issue that the chat support team (3 interactions, different agents) has not completed or understood my request. They are not so quick to respond, even though the chat window says "usually responds in less than 10 min." My average has been an hour.I am now on my 3rd customer support person and she has kicked my ticket to Level II, not sure if this means that I'll take 3 more days for someone to fix my server issue.Hello Gabriela, this is my main login email please reach out to Arianne for the long thread and details.Continuing day 3 from level 2 support. Apparently, the server structure changed and I wasn't offered a solution to have them migrate my sites to the new system... so, looks like I'll need to spend part of my vacation to organize and hopefully have them migrate correctly the first time. It has been tough to work with them only through chat since you can't talk to anyone.I will update daily until I get a resolution.

Mail (which is what you host for me) has been rock solid. The web app is a bit clunky but does work

I find the support staff always very attentive and the hosting itself never brought me problems. I am very satisfied with Hostgator.

David took care of me, he was very patient and answered all my questions in detail and in a simple and understandable way.

amazing product at affordable cost, much better than other hosts like Bluehost and Hostgator as hosting has server choice from diff location and higher resource limit

I got a very lovely support. Thank you!

I have just migrated from another hosting provider with subpar support service. So it is refreshing to be takken into consideration by a human being, quickly, efficiently and super nicely. I don't regret my decision.

The team respond very fast, with accurate information!

Best Hosting in affordable price ??Hostgator support is also superb I recommend Hostgator for best Hosting.

Good services and excellent support so far.

The Hostgator helpline staff are always helpful and efficient. They never treat my silly questions as such, but always take me seriously.