The best hosting service today, excellent service and technical service. Always attentive to resolve doubts or inconveniences. 100% recommendable.

Great Support

Annas delt with me, First class

I have been with Hostgator for just under a year and have been very satisfied so far. I had the Business package and upgraded to the Cloud Starter package due to higher requirements.Support always there and helpful, even if it may take longer.Performance so far very good.

Been using Hostgator since 2020 and have never had any issues so far, 11/10 customer support and great hosting. I have no words. I recommend it to everyone.

The customer support is always very responsive and helpful.I especially like the fact that I can upgrade / downgrade my VPS at will, and that I'm not charged for any of these operations.

awesome hosting been using this host for 4yrs no hassle

outstanding serviceIt's so fast to fix the issue

It's been almost a year since I switched from Hostgator to Hostgator, hoping for better speed and customer service. Unfortunately, it turned out to be a huge mistake. I have been building websites for more than 10 years, and Hostgator has been the worst experience I've had so far. I started with the Business Hosting plan and then upgraded to the Cloud Hosting plan, hoping for improved speed.Currently, I have two live websites on my hosting which are properly optimized with cache plugins, image optimization, and CDN. However, almost every other day, I notice that my hosting plan's performance drops due to maximum resources being reached. Despite upgrading to cloud hosting, my resources are still inadequate.I have tried to investigate the reason for this resource peaking, but I have not found any solutions. Whenever I perform a speed test on Google, I receive one error: "Increase SERVER RESPONSE TIME." I have spoken to customer service about this issue numerous times, but I only receive generic answers. I am extremely disappointed with Hostgator and plan to migrate to another hosting company.

OMG! After This Review, All 7 of my Website Folder Were Completely Erased!!! How Rotten is That! (ORIGINAL REVIEW) If you never need support, you will give Hostgator a 4 or 5 star! If your Website isn't online and support doesn't ask you any questions, meaning a Process of elimination Questions, and it takes you 3 days to figure out your issue because their support is a complete Joke & Clueless, it's not worth any discount. Remember, your website is down for 3 days! Example: The panel issued me a username, for example, Z3478943. So I decided to create a new FTP account. Under username, I added Z3478943and then the Panel turned it into Z3478943.Z3478943 This was stacked in a very small box and I didn't notice it, and I was using Z3478943 for the username. Their Kindergarten Support didn't ask me one question about this and referred me to Fiverr. I had over 12 emails with support and they had no clue. They knew it was an FTP issue! By the way, if you have any FTP issues? They'll just recommend their FTP software! Support is Terrible! You can't call and speak to someone, no matter how desperate you become! You're going to have to figure everything out yourself! I just found out that there is only One-Tier Support! You get what you pay for!

Excellente customer Service! My Favorites ??

Excellent website with brilliant support and features

For me, I have the daunting task of moving from a shared hosting account on another company to a VPS on Hostgator. It's been a journey that's not for the impatient, or the unwilling to learn. The Hostgator chat agents help alot by helping with specific issues as i go, but I find that for VPS clients, the Hostgator tutorials and YouTube videos are less than robust, in that there should be basic onboarding videos and tutorials to help us VPS clients navigate, especially when coming from a shared hosting environment. And while I understand that they have a managed VPS service, and the level of support I need may seem counterintuitive, I believe that more guidance on the transition from shared to VPS hosting will result in more transitions to shared VPS, as many clients may prefer it when faced with the reality of hosting our own VPS servers. Other than that, it's been about a week so far, and overall, I'm learning alot, and looking forward to working with Hostgator going forward.

Larges delays and low skills with customers.

easy-to-use dashboard, up-to-date features, efficient, easy-to-configure ssh access, fast service.

They have a very fast response time. I've got a problem with my website and need to contact Hostgator to understand how could I solve this. Fortunelly they answer very fast and tried many ways to find out a solution. And they found!