I’m a computer dummy. Jan walked me through my issue with patience.

The Bluehost Tech support person was easily able to solve my initial issue, but then went a step beyond and asked if there was anything else I needed. As a matter of fact there was. I was having trouble receiving work emails on my phone. He was able to guide me through the process of removing and then readding the account. It solved the problem and I am up and running with work related emails on my phone.

I had a short wait time and all my questions were answered and my problems solved.

Today I got a customer service person that went over and beyond the call of duty. She was so knowledgeable and told us what needed to be done and stayed with us on the phone until we were able to get in our account and transfer and was so kind all the way to the end. So thankful.

Bluehost has come a long way in last 6 years. They have a full menu of services and the people they are hiring are professional and committed to customer satisfaction. I’m very happy with the experiences I’ve had.

The representative that assisted me (Ali) was very helpful and assisted me 110% with my issue. He listened, understood my needs, provided prompt and effective solutions, was knowledgeable and helpful, maintained a positive attitude, and went the extra mile to exceed my expectations. He made me a priority and most of all made me feel like a valued customer even though I am new to Bluehost.

The customer service representative put 100% into solving my queries. Saved my day!Bluehost is there for me!

I seldom have issues, but when I do (usually self-imposed), the Bluehost tech team is there to quickly bail me out. Really appreciate them!

They actually have a phone number to call with a live agent. Very knowledgeable and friendly and able to answer all of my questions.

Rhys was great. Not sure if the problem is solved but Rhys was great.

The products and service are great. The help I received was phenomenal.

Fast service, knowledgeable rep.

Quick and hassle-free experience with subject matter expert... Thanks!

Only giving 1 star because they don't let you do ZERO!I've used Bluehost for several years and it keeps getting worse. This review won't help because sadly, they don't care.

Mark demonstrated exceptional patience, kindness, professionalism and expertise. He ensured that I understood each step involved in setting up my new email, maintaining a reassuring tone throughout the process until the issue was resolved. I am grateful for Mark's exceptional service.

Pick up the phone, talk to a human who knows how to get it done. Fantastic.

I am based in London, UK.I have bought the Search Engine Optimization service from Bluehost and I prepaid for 6 months. They sold me this under false pretense that they have SEO team in the UK who will take over my complain. Regrettably that was a lie. They do not have a IK team and the team they have has no idea of the market in the UK.They did absolutely no work and came with some ridiculous suggestions how I need to change my home page on my website. The language was so poor and professional like written from a 3 years old child. I had to chance them with emails and phone calls almost every day to ask them to start working on my complain but nothing was done for the first month. Then I cancelled their service at the end of the first month abd asked for a full refund they refused saying they need 48 notice and charged me for full 2 months instead . THE SEO team admitted they did not do the work. A woman called Savanah said she is the manager and she said they have no governing body to control if they deliver what they sell to people.I lost over £1,000 as a resultPlease be aware this people are cooks and you will be wasting your money The person from Bluehost team who replied to my review knows I can not reply back but still this is my Bluehost customer number32286838