I called in recently for a billing concern. The agent took the time to understand my issue, which ended up being very minor and easily corrected. Durig this time, Jamely also took the time to review my purchases and made some recommendations that saved me money in the long run. As a long time client of Bluehost, I was very happy with her service.

The guy was very helpful and resolved all my issues

I appreciate the fact that a account manager is available to me, to assist and advice on product optimization

The 24/7 services for help means just that! They will walk through the issue you maybe experiencing. Julie thank you for your customer service.

the customer service is great the rep answered all my questions and helped me alot

I quickly had a human on the line that was friendly and able to answer my questions and solve my problem. No communication issues, it was easy!

My customer service person Kyle was informative and took his time with my call. He was also appreciative of my low customer number, which told him how long I've been with Bluehost. Yay Kyle and Bluehost!

Great Customer Service in a world that can't even spell those words. Quick and reliable.

The support from Bluehost customer support is exemplary. I wish every business worked like that. The Staff clearly enjoy what they are doing and it comes through from the way they treat a customer, even over the phone. Excellent service!

NEEDED HELP WITH ACCOUT HAVE 27 DOMAIN NAMES WITH THEM. ON HOLD FOR MANY TIMES UNTIL DISCIONCTED BY THEIR PHILIPEAN PEOPLE.FINALLY GOT PROMISE MANAGER WOUD CALL ME BACK . NEVER GOT PROMISED CALL BACK. DAYS LATER GOT EMAIL THAT ONE DOMAIN NEEDED CREDIT CARD. PUT CREDIT CARD IN THEN LATER IN DAYGOT EMAIL SAYING NEED CREDIT CARD. UNABLE TO GET EMAIL FOR GO DADDY. CHEAP PRICES BAD SERVICE. STILL UNABLE TO EMAIL FOR HELP edit 5-14 Bluehost apologized BUT STILL did not give email address just so far proven false promise someone would get back-HA

I think Bluehost support is excellent. My most recent interaction is typical of previous ones. In this case, it was the setup of my Microsoft company accounts under Bluehost hosting of my Llc domain email accounts. We got the account setup and authentication integration done for the laptop and mobile, a multi step process for both. It was a pleasure to work together and I learned a lot about this core function

Super friendly and supportive staff. Issue resolved in a very timely manner.

Bluehost and its customer service has always proven reliable and trustworthy. I have been a customer for many, many years.

Help assistant solve issue in minutes

The customer service guy was intelligent, and he know his job.

Alex the rep assisted myself and my website designer in the wee hours of the night/ morning... answered all our questions and walked us through the processes we needed to take. He was so very helpful and I'm so grateful!

I had the opportunity to speak with Josh L for my call today. Not only was Josh knowledgeable, but personal and friendly. He never made me feel incompetent or insecure in my lack of knowledge. He told me everything I needed to know to make an informed decision to move my Microsoft email/license back to Bluehost along with the written information I needed to make that happen.

Bluehost listed a domain I wanted as available (for a very reasonable $0.01). At the point of checkout, the payment failed. Upon refreshing, it stated the domain was now unavailable.After checking on the who.is database, I can see that a subsidiary of Bluehost: "Domains By Proxy, LLC" was listed as the point of contact for the registrar - you guessed it - Bluehost themselves.The cost of the domain is now listed at a far less reasonable $2,500.This is an exceptionally unethical practice from this company.Avoid Bluehost - use more ethical websites such as NameCheap!

features, integration, scalability, support, pricing, ease of use